Unfortunately, she was a SECRET agent. :-P The real answer: schedule the call here -- https://expresslane.apple.com/ServiceOptionAction.action
On Mar 22, 2013, at 8:37 PM, objectwerks inc <c...@objectwerks.com> wrote: > > On Mar 22, 2013, at 4:50 PM, Macs R We <macs...@macsrwe.com> wrote: > >> Worse comes to worse you can telephone an agent. I had a problem where I >> knew the answer to the questions, and the agent verified that I knew the >> answer to the questions, but the website wasn't taking them anyway. She >> managed to straighten out the entire account and we got it back, so my >> recommendation is, call her. > > What was her name? And did you get her number? > > ;) > > >> >> On Mar 22, 2013, at 3:45 PM, Kevin Callahan <kc...@mac.com> wrote: >> >>> A few of us have forgotten our security questions for our AppleID's. >>> We are told you can simply change the security questions. However, the >>> snag is that you need to have set up a "rescue email address" in order to >>> do so. If you don't have a rescue email setup, it seems like you get into >>> an endless loop when following this tech support page: >>> http://support.apple.com/kb/HT5312 >>> >>> How does one set up a rescue email address on an existing AppleID? And >>> will this allow one to then change security questions? >>> >>> Tnx >>> >>> >>> _______________________________________________ >>> MacOSX-talk mailing list >>> MacOSX-talk@omnigroup.com >>> http://www.omnigroup.com/mailman/listinfo/macosx-talk >> _______________________________________________ >> MacOSX-talk mailing list >> MacOSX-talk@omnigroup.com >> http://www.omnigroup.com/mailman/listinfo/macosx-talk > -- Macs R We -- Personal Macintosh Service and Support in the Wickenburg and far Northwest Valley Areas. http://macsrwe.com
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