Most direct thing to do is log into the account that doesn't crash, go into Console, find the panic log from that crash, and make it available somewhere where we can look at it.
I do like the technique of booting from a drive with a virgin OS on it. I keep one of those, most people don't. > On Mar 3, 2021, at 11:40 AM, Jeff Weinberger <j...@jeffweinberger.com> wrote: > > > > On Wed, Mar 3, 2021 at 1:17 PM Matt Penna <matthew.pe...@gmail.com > <mailto:matthew.pe...@gmail.com>> wrote: > Whenever I encounter such a problem, my first steps are to run Apple Hardware > Test (AHT), and if that shows no problems (it’s far from foolproof), try a > completely clean install of the OS to a blank drive. See if you can get any > clues from either of these steps. > > If you need AHT for your Mac, you can find it for many different Mac models > here on GitHub: > > https://github.com/upekkha/AppleHardwareTest > <https://github.com/upekkha/AppleHardwareTest> > > Let us know how it goes. > > You mentioned that occasionally your Mac refuses to start up. Can you > describe the crashes you’re seeing? Are you getting the gray screen with a > message that you need to restart your computer, or is it just a reboot with > no warning? > > It actually crashes when I try to log in to my user account. It starts up > slowly, but does start, then I log in and I get the grey screen that says I > need to reboot. > > I am able to log into an alternate user account, so I don't think it's > hardware...but I'll give that a try. > > Thanks! > > > Matt > > >> On Mar 3, 2021, at 12:56 PM, Jeff Weinberger <j...@jeffweinberger.com >> <mailto:j...@jeffweinberger.com>> wrote: >> >> Thank you for your help with SIMBL I removed all traces I could find of it >> and it no longer appears in logs, crash reports, 'find' commands, etc. >> >> May I impose on your collective expertise to help diagnose the ongoing >> crashes? >> >> But the system crashes have not stopped. I have identified that it is the >> user account (I am the only user of the system, so having my user account is >> kind of important). I only have two use accounts: 1) mine and 2) a test >> account just in case there's a problem with mine - which there is. >> >> Every time I restart and then login to my account my Mac crashes. When I log >> in to the test account, it is very slow, but successfully logs in and I can >> do some testing. >> >> I noticed some issues with one of my two external drives, so I have >> disconnected it. The crashes continue. >> >> I see from the log files that "cloudd" (the iCloud daemon) crashes very >> frequently. I don't know if this is relevant. >> >> Any help is appreciated! >> >> Here is the system.log file leading up to the last crash: >> > _______________________________________________ > MacOSX-talk mailing list > MacOSX-talk@omnigroup.com <mailto:MacOSX-talk@omnigroup.com> > https://www.omnigroup.com/mailman/listinfo/macosx-talk > <https://www.omnigroup.com/mailman/listinfo/macosx-talk> > _______________________________________________ > MacOSX-talk mailing list > MacOSX-talk@omnigroup.com <mailto:MacOSX-talk@omnigroup.com> > https://www.omnigroup.com/mailman/listinfo/macosx-talk > <https://www.omnigroup.com/mailman/listinfo/macosx-talk>
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