Hi Pierre,
You wrote:
> Hi folks,
>
> I have a strange behaviour of VO in my German localised iTunes. In
> the settings area for the iPod Nano 4G only the general tab works
> correctly. On the other tabs (music, videos,...) VO always
> recognizes two check boxes ("sync programs" aand "sync all
> programs") and an empty table.
Esther: Can you give a few more details about your setup? For
example, what options do you have checked on the Summary tab of your
Nano 4G (are you manually managing your music and videos or have you
checked the box to sync only checked songs and videos)? Is this the
first time you're setting up your iPod Nano 4G? Did you recently
upgrade your iTunes version to 8.1? (When you say the problem exists
in iTunes 8.0, had you first tried to use the Nano 4G with iTunes
8.0.2?)
> Pierre: The statistic for kapacity and the sync button are always
> spoken correctly and all other stuff in iTunes works fine with VO.
> This problem exists in iTunes 8.0 and 8.1, beside this I have the
> German Infovox 1.3 installed on my Leopard (changing the voice has
> no effect on this issue). From your list and Google it seems that
> this doesn't happen with a English system. Is there anyone how has a
> sollution for this?
>
> Greetings from Stuttgart
It shouldn't matter if you are using the German Infovox iVox voice.
The Nano 4G's spoken menus use the voice and speech rate selected for
Text to Speech under the Speech menu of System Preferences, on the
popup menu button for the system voice on the Text to Speech tab.
I've tried the French voice with my Nano. I haven't upgraded iTunes to
8.1 yet, so my suggestions are based on running the previous version
8.0.2 with a Nano 4g.
The capacity bar scroll area and the sync button are separate from the
different tabs in the iPod settings scroll area. and are always
displayed, regardless of selected settings tab (Summary, Music,
Movies, TV Shows, Podcasts, etc.) If I select the music tab (VO-Right
from the Summary tab and press with VO-Space to select) and VO-right
arrow in the pane (or VO-down arrow from the Music tab) I'll hear:
Sync music (unchecked or checked) checkbox
Sync all songs and playlists radio button
Sync selected playlists radio button
Playlists table
Include music videos checkbox
Display album artwork on your iPod checkbox
Some of these items may be dimmed, if you've chosen to manually manage
your music and videos, but you'll still hear them announced. If you
have checked "Sync only checked songs and videos" on the Summary page,
have you checked the "Sync music" checkbox and selected the "Sync
selected playlists" radio button? The playlists table is a scrolling
table. When I interact with the playlists table I hear Audiobooks,
Purchased playlist, folders (playlist folders were created), smart
playlists, and regular playlists. To check and select playlists you
may need to start scrolling with VO-Shift-S to access and check
entries that extend beyond the visible area of the table after every 7
or 8 lines and press escape to leave scrolling mode.
What happens when you try connecting the nano to another iTunes
library on your computer? I keep a test account that I use to check
when problems are account specific -- perhaps due to a corrupted set
of preferences settings associated with an application on my user
account -- or genuine bugs in the operating system. Have you
previously used an iPod with iTunes? If so, were you able to view
table contents on the music and other tabs in the iPod settings scroll
area using VoiceOver?
The table entries should be viewable. If they're not, another way you
can try putting content on your iPod is by putting it into manually
managed mode by checking that option on the Summary page, selecting
some tracks from your library, copying them from the songs table, and
then navigating to the iPod in the sources table and doing a paste
with Command-V. It's easy to use playlists you've created and just
"select all" and copy from the songs table with Command-A and Command-
C. Or, after selecting your Music Library in the source table you can
toggle on the Browser (Command-B) and find tracks by selecting entries
from the genre, artists, or albums columns, then navigating to the
songs table and selecting all and copying (without creating first
creating a playlist) for entries to paste to your iPod. Then try
checking what happens when you navigate to the iPod device in the
sources table, expand it with VO-backslash and arrow down through the
libraries under the device. The entries appear to be like the ones
for your main iTunes library, but the contents are specific to the
categories under your iPod -- so "Music" holds music entries on your
iPod and similarly for "Movies", "Podcasts", "Audiobooks", and
"Playlists". They work the same way as for your main iTunes source
table entries -- you select them and then tab or use VO-right arrow to
navigate to the songs table to view their contents.
Actually, I'm not sure how to expand or collapse folders with
VoiceOver on a German language input keyboard, since the backslash
character is not readily available without using an option key
sequence. On a U.S. or U.K. English language keyboard the backslash
character is the key furthest to the right, under the delete key and
above the return key. VO-backslash is used to open or collapse folders
or disclosure triangles. On a German language keyboard, and many
others, the key below the delete key is used for accents. In
experiments with switched input language keyboards I couldn't figure
out how to activate this sequence -- locking the VoiceOver keys with
VO-semi-colon and then separately typing the sequence didn't seem to
work; I had to switch back to an English language input keyboard to
type the sequence. It might be possible to assign such problem
keyboard sequences to a key on your numpad if you use NumPad Commander
and either have a full keyboard or an attached numeric keypad. I don't
remember whether the iPod device is collapsed or expanded by default
when it is first connected. If the VO-backslash combination is a
problem, write back and we'll walk you through this.
Even though your iTunes library contents are correctly viewable apart
from the panes when the Nano is connected, another thing you might try
is the general fix of using Disk Utility and repairing file
permissions on your computer.
To repair permissions, from finder, use Command-Shift-U to go to the
Utilities folder, quickly type "d i s" to go to Disk Utility, and open
the app with Command-down arrow or Command-o. Tab to the sidebar to
select your disk -- "Macintosh HD", then tab to "First Aid", which
should come up as the selected tab -- if not, select it with VO-space.
Tab to the "Repair Disk Permissions" button and press with VO-space.
Repairing permissions under Leopard can take a while -- at least
several minutes. VO-up arrow to the table to read details of the
permissions repair and VO-right arrow monitor the progress indicator,
which initially will just stay very busy as it starts to access the
permissions database. Move off and on this field to get updated
information.
Finally, it's possible that if you can't get content onto your Nano
that there is a hardware problem and you need to get in touch with
Apple. I would first try some of the above suggestions. If you can
get content onto your Nano, but the table entries still are not
viewable, I might try switching input language keyboards to English
(while keeping your German localization for the app). You can also
create a user account that uses English localization, but based on the
description of your problem, with the absence of just the table
entries, it seems likely that something else may be going on here.
In a few cases, the Nano 4Gs have locked up iTunes during the
installation, requiring force quitting iTunes with the Option-Command-
Escape sequence to bring up the force quit window. In those
instances, when iTunes is restarted, the device is simply recognized
and all the options on the tabs, including the tables of playlists and
podcasts show up. You can read through some of the nano setup problem
posts from the Mail archive site for this list (before January 29,
2009 when this list moved to Google Groups):
http://www.mail-archive.com/[email protected]/msg42423.html
(Re: blank screen during nano setup:)
That site supports access keys, so you can read the next post in the
thread by pressing "Control-n" in Safari on your Mac. It also has a
very nice searchable archive interface. Just tab to the text field on
any page, type in your search terms, and press return.
Here's another post that might be helpful:
http://www.mail-archive.com/[email protected]/msg42109.html
(observations on manually transferring playlists to ipod nano)
Again, you can read down the thread with Control-n. (I located this
by typing "from:Simon nano table" into the search text, because I
recalled that Simon had posted about the scrolling table on the nano
4g. After selecting the link for the desired post, I used Command-L,
Command-C to go to the URL address field for the post and copy it for
pasting into this post after switching from Safari to mail with
Command-Tab.)
You may need sighted help to set the language to German on the Nano.
I've read that Windows users who don't turn on the iPod when they go
through the setup will automatically get English (the topmost setting
in the language list and the default position setting of 4g Nanos sold
in the U.S. if you don't play with the scroll wheel settings on this
menu -- or alternatively, if you make sure to scroll your finger
counterclockwise around the wheel until it stops clicking to put it
back to the top setting. The German language menu is five clicks
clockwise from this position. The language menu list entries are not
announced -- probably because some of the entries like Greek,
Chinese, Japanese, and Russian use non-Roman characters that can't be
announced in the regular text to speech setup.
You can also download a User's Guide from the Apple Support manuals
page for the iPod:
http://www.apple.com/support/manuals/ipod/index.html
Here's the German version in PDF format:
http://manuals.info.apple.com/de_DE/iPod_nano_4th_gen_Benutzerhandbuch.pdf
the English version is:
http://manuals.info.apple.com/en_US/iPod_nano_4th_gen_UserGuide.pdf
In general, you can find manuals for all your Apple products from:
http://www.apple.com/support/manuals/
either by typing in the product description in the text field, or
entering the product serial number.
Hope this helps.
Cheers,
Esther
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