Hi Esther,

thank you for your extensive answer. So here is some more information about my 
setup:

I got the iPod in November last year and let my wife set the language to 
German. I created some playlists with music which should be synchronized to the 
iPod. For this I wanted to set the mode to sync only playlists which are 
checked in the settings area (I knew this option from the manual). The tabs 
look like I have described: with VO only the general settings were spooken 
correctly, the other tabs all have the  check boxes for syncing programs. The 
iTunes version was 8.0.1. My wife said that the settings were shown correctly 
so she made the changes for me with the mouse. I hoped that following updates 
of iTunes or Mac OS X will solve this problem but nothing has changed until 
today (I also have had installed iTunes 8.0.2 and currently 8.1). The spoken 
menus of the iPod and the other iTunes features work normally. There is no 
problem to sync the iPod (all songs are transfered and the corresponding menu 
entries are generated), it's only the accessibility of the settings area.

I have checked "Sync only checked songs and videos" on the Summary page but the 
checkboxes/radioboxes for "Sync music" and "Sync selected playlists" could not 
be seen by VO (only the "sync programs"/"sync all programs" checkboxes with 
German translation). The other GUI elements you told don't exist for me but 
they are visible for a seeing person. I also have an old iPod shuffle for which 
the settings are all accessible with VO. 

Tomorrow I will try to check the error with a new test user and repairing the 
permissions and post my progress...

Thanks so far,
Pierre

  ----- Original Message ----- 
  From: Esther 
  To: [email protected] 
  Sent: Saturday, March 21, 2009 4:47 PM
  Subject: Re: Broken settings area for Nano 4G in German iTunes


  Hi Pierre,


  You wrote:
    Hi folks,

    I have a strange behaviour of VO in my German localised iTunes. In the 
settings area for the iPod Nano 4G only the general tab works correctly. On the 
other tabs (music, videos,...) VO always recognizes two check boxes ("sync 
programs" aand "sync all programs") and an empty table. 


  Esther: Can you give a few more details about your setup?  For example, what 
options do you have checked on the Summary tab of your Nano 4G (are you 
manually managing your music and videos or have you checked the box to sync 
only checked songs and videos)?  Is this the first time you're setting up your 
iPod Nano 4G?  Did you recently upgrade your iTunes version to 8.1?  (When you 
say the problem exists in iTunes 8.0, had you first tried to use the Nano 4G 
with iTunes 8.0.2?)  


    Pierre: The statistic for kapacity and the sync button are always spoken 
correctly and all other stuff in iTunes works fine with VO. This problem exists 
in iTunes 8.0 and 8.1, beside this I have the German Infovox 1.3 installed on 
my Leopard (changing the voice has no effect on this issue). From your list and 
Google it seems that this doesn't happen with a English system. Is there anyone 
how has a sollution for this?

    Greetings from Stuttgart


  It shouldn't matter if you are using the German Infovox iVox voice. The Nano 
4G's spoken menus use the voice and speech rate  selected for Text to Speech 
under the Speech menu of System Preferences, on the popup menu button for the 
system voice on the Text to Speech tab.   I've tried the French voice with my 
Nano. I haven't upgraded iTunes to 8.1 yet, so my suggestions are based on 
running the previous version 8.0.2 with a Nano 4g.


  The capacity bar scroll area and the sync button are separate from the 
different tabs in the iPod settings scroll area. and are always displayed, 
regardless of selected settings tab (Summary, Music, Movies, TV Shows, 
Podcasts, etc.) If I select the music tab (VO-Right from the Summary tab and 
press with VO-Space to select) and VO-right arrow in the pane (or VO-down arrow 
from the Music tab) I'll hear:


  Sync music (unchecked or checked) checkbox
  Sync all songs and playlists radio button
  Sync selected playlists radio button
  Playlists table
  Include music videos checkbox
  Display album artwork on your iPod checkbox


  Some of these items may be dimmed, if you've chosen to manually manage your 
music and videos, but you'll still hear them announced. If you have checked 
"Sync only checked songs and videos" on the Summary page, have you checked the 
"Sync music" checkbox and selected the "Sync selected playlists" radio button? 
The playlists table is a scrolling table. When I interact with the playlists 
table I hear Audiobooks, Purchased playlist, folders (playlist folders were 
created), smart playlists, and regular playlists. To check and select playlists 
you may need to start scrolling with VO-Shift-S to access and check entries 
that extend beyond the visible area of the table after every 7 or 8 lines and 
press escape to leave scrolling mode.


  What happens when you try connecting the nano to another iTunes library on 
your computer?  I keep a test account that I use to check when problems are 
account specific -- perhaps due to a corrupted set of preferences settings 
associated with an application on my user account -- or genuine bugs in the 
operating system.  Have you previously used an iPod with iTunes?  If so, were 
you able to view table contents on the music and other tabs in the iPod 
settings scroll area using VoiceOver?  


  The table entries should be viewable.  If they're not, another way you can 
try putting content on your iPod is by putting it into manually managed mode by 
checking that option on the Summary page, selecting some tracks from your 
library, copying them from the songs table, and then navigating to the iPod in 
the sources table and doing a paste with Command-V. It's easy to use playlists 
you've created and just "select all" and copy from the songs table with 
Command-A and Command-C.  Or, after selecting your Music Library in the source 
table you can toggle on the Browser (Command-B) and find tracks by selecting 
entries from the genre, artists, or albums columns, then navigating to the 
songs table and selecting all and copying (without creating first creating a 
playlist) for entries to paste to your iPod.  Then try checking what happens 
when you navigate to the iPod device in the sources table, expand it with 
VO-backslash and arrow down through the libraries under the device.  The 
entries appear to be like the ones for your main iTunes library, but the 
contents are specific to the categories under your iPod -- so "Music" holds 
music entries on your iPod and similarly for "Movies", "Podcasts", 
"Audiobooks", and "Playlists".  They work the same way as for your main iTunes 
source table entries -- you select them and then tab or use VO-right arrow to 
navigate to the songs table to view their contents.  


  Actually, I'm not sure how to expand or collapse folders with VoiceOver on a 
German language input keyboard, since the backslash character is not readily 
available without using an option key sequence.  On a U.S. or U.K. English 
language keyboard the backslash character is the key furthest to the right, 
under the delete key and above the return key. VO-backslash is used to open or 
collapse folders or disclosure triangles.  On a German language keyboard, and 
many others, the key below the delete key is used for accents.  In experiments 
with switched input language keyboards I couldn't figure out how to activate 
this sequence -- locking the VoiceOver keys with VO-semi-colon and then 
separately typing the sequence didn't seem to work; I had to switch back to an 
English language input keyboard to type the sequence.  It might be possible to 
assign such problem keyboard sequences to a key on your numpad if you use 
NumPad Commander and either have a full keyboard or an attached numeric keypad. 
I don't remember whether the iPod device is collapsed or expanded by default 
when it is first connected. If the VO-backslash combination is a problem, write 
back and we'll walk you through this.  


  Even though your iTunes library contents are correctly viewable apart from 
the panes when the Nano is connected, another thing you might try is the 
general fix of using Disk Utility and repairing file permissions on your 
computer. 


  To repair permissions, from finder, use Command-Shift-U to go to the 
Utilities folder, quickly type "d i s" to go to Disk Utility, and open the app 
with Command-down arrow or Command-o.  Tab to the sidebar to select your disk 
--  "Macintosh HD", then tab to "First Aid", which should come up as the 
selected tab -- if not, select it with VO-space. Tab to the "Repair Disk 
Permissions" button and press with VO-space. Repairing permissions under 
Leopard can take a while -- at least several minutes. VO-up arrow to the table 
to read details of the permissions repair and VO-right arrow monitor the 
progress indicator, which initially will just stay very busy as it starts to 
access the permissions database. Move off and on this field to get updated 
information.


  Finally, it's possible that if you can't get content onto your Nano that 
there is a hardware problem and you need to get in touch with Apple.  I would 
first try some of the above suggestions.  If you can get content onto your 
Nano, but the table entries still are not viewable, I might try switching input 
language keyboards to English (while keeping your German localization for the 
app).  You can also create a user account that uses English localization, but 
based on the description of your problem, with the absence of just the table 
entries, it seems likely that something else may be going on here.


  In a few cases, the Nano 4Gs have locked up iTunes during the installation, 
requiring force quitting iTunes with the Option-Command-Escape sequence to 
bring up the force quit window.  In those instances, when iTunes is restarted, 
the device is simply recognized and all the options on the tabs, including the 
tables of playlists and podcasts show up.  You can read through some of the 
nano setup problem posts from the Mail archive site for this list (before 
January 29, 2009 when this list moved to Google Groups):


  http://www.mail-archive.com/[email protected]/msg42423.html
  (Re: blank screen during nano setup:)


  That site supports access keys, so you can read the next post in the thread 
by pressing "Control-n" in Safari on your Mac.  It also has a very nice 
searchable archive interface.  Just tab to the text field on any page, type in 
your search terms, and press return.


  Here's another post that might be helpful:


  http://www.mail-archive.com/[email protected]/msg42109.html
  (observations on manually transferring playlists to ipod nano)


  Again, you can read down the thread with Control-n.  (I located this by 
typing "from:Simon nano table" into the search text, because I recalled that 
Simon had posted about the scrolling table on the nano 4g.  After selecting  
the link for the desired post, I used Command-L, Command-C to go to the URL 
address field  for the post and copy it for pasting into this post after 
switching from Safari to mail with Command-Tab.)


  You may need sighted help to set the language to German on the Nano.  I've 
read that Windows users who don't turn on the iPod when they go through the 
setup will automatically get English (the topmost setting in the language list 
and the default position setting of 4g Nanos sold in the U.S. if you don't play 
with the scroll wheel settings on this menu -- or alternatively, if you make 
sure to scroll your finger counterclockwise around the wheel until it stops 
clicking to put it back to the top setting.  The German language menu is five 
clicks clockwise from this position.  The language menu list entries are not 
announced --  probably because some of the entries like Greek, Chinese, 
Japanese, and Russian use non-Roman characters that can't be announced in the 
regular text to speech setup.


  You can also download a User's Guide from the Apple Support manuals page for 
the iPod:


  http://www.apple.com/support/manuals/ipod/index.html


  Here's the German version in PDF format:


  http://manuals.info.apple.com/de_DE/iPod_nano_4th_gen_Benutzerhandbuch.pdf


  the English version is:


  http://manuals.info.apple.com/en_US/iPod_nano_4th_gen_UserGuide.pdf


  In general, you can find manuals for all your Apple products from:


  http://www.apple.com/support/manuals/


  either by typing in the product description in the text field, or entering 
the product serial number.


  Hope this helps.


  Cheers,


  Esther 





  

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