Whether I try to log into my account on my iPhone or my MacBook, it is giving 
me an image capture, with no audio alternative. I cannot access my account at 
all with sighted assistance.

Sent from my iPhone

> On Apr 18, 2014, at 16:48, Pamela Francis <[email protected]> wrote:
> 
> Hopefully, they will get back to you. I do have a question however, are you 
> having issues accessing the direct link on your page to your account 
> specifically? Maybe I can search the site and find the direct link and send 
> it to you off list.
> 
> Pam Francis
> 
> On Apr 18, 2014, at 2:20 PM, Christine Grassman <[email protected]> 
> wrote:
> 
> Thanks, Pam. I could only get voicemail, but hopefully, someone will get back 
> to me.
> 
> Sent from my iPhone
> 
>> On Apr 18, 2014, at 13:19, Pamela Francis <[email protected]> wrote:
>> 
>> Hi Christine,
>> I too am a slacker radio subscriber. Their direct phone number is 
>> 858-943-5000
>> You may get a recording, yet if you play with the menus, you will find a 
>> human who will talk to you. If you explain to them you are visually impaired 
>> and cannot reliably access their site, they will talk  you through the issue.
>> 
>> Pam Francis
>> 
>> On Apr 18, 2014, at 9:20 AM, Christine Grassman <[email protected]> 
>> wrote:
>> 
>> Despite Slacker's fantastic job making its iPhone app accessible once again, 
>> I have run into a snag they clearly did not anticipate.  I received an 
>> "unusual activity" message while listening; I had the audacity to spend some 
>> time exploring a bunch of different stations in a short period of time. I 
>> was asked for my password, but then, asked to type the "text in the image". 
>> I tried closing and reopening the app; tried rebooting my phone. Still 
>> stuck. 
>> I wrote to them, and Tweeted as well; no response so far.  Meanwhile, a 
>> subscription for which I paid is unusable, and I cannot seem to figure out 
>> where on the web site I can go to attempt a workaround to access my account. 
>> I cannot locate any log in or account link.
>> Christine
>> 
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "MacVisionaries" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to [email protected].
>> To post to this group, send email to [email protected].
>> Visit this group at http://groups.google.com/group/macvisionaries.
>> For more options, visit https://groups.google.com/d/optout.
>> 
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "MacVisionaries" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to [email protected].
>> To post to this group, send email to [email protected].
>> Visit this group at http://groups.google.com/group/macvisionaries.
>> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to [email protected].
> To post to this group, send email to [email protected].
> Visit this group at http://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to [email protected].
> To post to this group, send email to [email protected].
> Visit this group at http://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.

-- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.

Reply via email to