I have included the actual blog below so people can read it and judge
for themselves.  I think this is a good discussion even though it is
off topic for using Apple products.Comments on Apple and NFB
Resolution 2014-12





Submitted by mriccobono on Fri, 07/11/2014 - 16:59



Blog Date:


Friday, July 11, 2014




By Mark A. Riccobono, President
 National Federation of the Blind

At the recently concluded annual convention of the National Federation
of the Blind, there was much discussion about Resolution 2014-12,
regarding the accessibility of apps for the Apple iPhone and other iOS
devices. The issues raised in the resolution are not new. They have
been discussed by members of the Federation for a number of years and
the proposed resolution clearly reflected influence from prior
debates. Although opposition to the resolution was expressed both at
the meeting of the Resolutions Committee and on the convention floor,
the resolution was passed by the convention and is now the policy of
the National Federation of the Blind. The debate, however, has not
ended. It is continuing on the internet and social media. Since the
resolution has been duly passed by the ultimate authority of the
National Federation of the Blind, its national convention, this blog
post will not attempt to persuade those who opposed it. The resolution
is and will remain Federation policy unless or until it is modified or
rescinded by a subsequent resolution.

I thought the chatter around the resolution would fade away until some
media reports made inaccurate assertions about the resolution, its
content, and what actions the NFB will take to carry it out. Many of
these inaccurate assertions have been fueled by a provocative and
poorly reported article from the Reuters news service, linked here
only for reference. Reuters has already been forced to correct the
article because it reported, inaccurately, that the National
Federation of the Blind once brought suit against Apple, Inc. This
never happened, although a demand letter was sent regarding the
accessibility of iTunes and iTunes U, and the Massachusetts Attorney
General opened an investigation. Those actions resulted in a voluntary
agreement with Apple that was a significant step in getting us the
accessibility we experience today.

Let me start by laying out some background for the resolution. In the
wake of its commitment to making iTunes and iTunes U accessible to
blind users, Apple has gone far beyond the scope of that original
agreement and made the vast majority of its products accessible to the
blind. It has done so by incorporating VoiceOver, a powerful screen
reader, into the majority of its products, including its Mac
computers, the Apple iPhone and iPad, and Apple TV. The native apps on
these devices are accessible, and Apple has set forth developer
guidelines that allow third-party apps to be made accessible. Many of
the 1.2 million (and counting) apps available in the iOS app store
have a high degree of accessibility for blind users. Many more,
however, are not. In addition, a recurring problem is that when apps
are updated to new versions, blind users find that accessibility has
been compromised, either deliberately or accidentally. With no way to
revert to a previous version of the app, the blind user must simply
hope that the developer rectifies the problem quickly. No one
seriously disputes that these problems cause blind iPhone users a
great deal of frustration, and that they sometimes result in real
threats to a blind person’s education, productivity, or employment.
Smartphones, tablets, and other portable devices are increasingly
replacing desktop computers in educational and employment settings,
making access to apps intended for such devices not merely convenient
but often essential.

The National Federation of the Blind has been struggling with how to
address these problems for years. Apple has done more for
accessibility than any other company to date, and we have duly
recognized this by presenting the company with at least two awards
(including our annual Dr. Jacob Bolotin Award) and publicly praising
it whenever the opportunity arises. We do not want to needlessly
antagonize a company that has been such an outstanding accessibility
champion. Nevertheless, inaccessible apps continue to proliferate, and
blind users cannot update the apps on their iPhones without anxiety.

Many argue that the way to address these problems is to engage the
vast community of developers who create iOS apps. This is a worthy, if
challenging, endeavor, and nothing in Resolution 2014-12 precludes
such engagement. In fact, our access technology team has engaged with
many app developers and will continue to do so. Apple itself, however,
is in the best position to influence its developer community, and has
in fact made efforts to do just that. While Apple’s clear
accessibility guidelines and training at developer conferences are
appreciated and necessary, however, they have proven insufficient. So
the National Federation of the Blind, through its national convention,
has decided to ask Apple to do more.

The heart of any resolution is the section that begins “Be It
Resolved.” This is the section that says what the National Federation
of the Blind intends to do. Resolution 2014-12 says:

BE IT RESOLVED by the National Federation of the Blind in Convention
assembled this fifth day of July, 2014, in the city of Orlando,
Florida, that this organization call upon Apple to work with the
National Federation of the Blind to create and enforce policies,
standards, and procedures to ensure the accessibility of all apps, and
to ensure that accessibility is not lost when an app is updated.

This is straightforward enough, but a lot has been read into it.
People have asserted that we have thrown Apple under the bus, and are
making demands and threats, including the threat of litigation. But
none of this is in the text of the resolution. As President of the
National Federation of the Blind, the individual charged with seeing
that this resolution is carried out, I understand the resolution to
mean exactly what it says: we are calling upon Apple to work with us.
We are not issuing an ultimatum or a threat. We are not demanding
anything. We are certainly not condemning Apple; there is much praise
for the company in the many “whereas” clauses that precede the
“resolved” clause. We have a good relationship with Apple, and it is
our desire for that relationship to continue. In fact, I recently
spent time at Apple’s headquarters talking about accessibility and
critical concerns we have heard from blind people. We simply want
Apple to continue to discuss with us what measures the company can put
in place to ensure accessibility. The resolution does not state what
measures we want, or demand that Apple implement any policy in
particular. Obviously, it is our desire that the dialogue result in
ensuring that apps are accessible, and we need not apologize for that.
But exactly what will come from that dialogue remains to be seen. In
many ways this is similar to the dialog we want to continue to
facilitate with all of the players in this industry, including Amazon,
Google, and Microsoft.

Much of the debate about this resolution has centered on the use of
the word “all.” It has been argued that not all apps can, or should,
be made accessible. But I think the word is useful, because it makes
clear that we believe accessibility to be a critical component of the
user experience, not merely a nice feature to bolt on if the developer
feels like it. The National Federation of the Blind has always
believed that accessibility is necessary, not merely desirable, if the
blind are ever to take our rightful place as equal members of society.
We believe that it is, and ought to be, guaranteed by our nation’s
antidiscrimination laws. We have always believed this, and that we
have restated this belief in this resolution should surprise no one.
As Dr. Marc Maurer said at the national convention, “The right to live
in the world has to include the right to live in the digital world.”
The word “all” reflects our belief that accessibility should be the
rule rather than the exception. Perhaps there should be some
exceptions, but we are not obligated to negotiate with ourselves and
declare what those exceptions will be. If they are to exist, they
should be carefully negotiated in discussions with Apple and with its
developers. Besides, where might we draw the line of innovation? I was
once told I would never be able to drive a car, but when we put
imaginative engineers together with skilled blind people we created
technology that empowered me to drive on the track at Daytona. Shall
we decide today what is or is not possible in the innovations of the
future?

I hope this post clarifies the resolution and illuminates how, as
President, I plan to implement it. The discussion that this resolution
calls for, however, must take place. The stakes are too high for the
blind to settle for hit-or-miss accessibility. They are nothing less
than whether the blind will be equal and included or isolated and
excluded in a world driven by personal technology. Everyone agrees
that the status quo is not acceptable. We must, and we will, try to
change it.


.




-- 
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053

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