Hello all, I encountered Wi-Fi issues on a late 2013 Retina Macbook Pro while running Windows 8.1 professional via Boot Camp. I therefore decided to do some troubleshooting. Really the only troubleshooting suggestion I could find apart from erasing my Windows partition and starting from scratch was to repair the Boot Camp support software. I tried to do this but got errors saying that the installer could not complete and to try it again at a later time.
Upon doing some research, I discovered that at least a few people got these errors who had third-party video drivers installed, and therefore the fix was to temporarily uninstall all third-party video devices, repair the Boot Camp installation, then reinstall them. As you probably know, JAWS does in fact install a video driver to assist with screen reading, so I uninstalled it temporarily and sure enough, this was the fix. The Boot Camp installer was able to run at that point and repaired the support software. Unfortunately, it seems that uninstalling the Freedom Scientific Video Intercept drivers triggered my JAWS activation to be lost. Clearly this should not have happened, but I've encountered many situations where this has happened to JAWS over the years for fairly minor system tweaks, or even smaller things such as turning off the Wi-Fi switch on a laptop, and occasionally you can fix the problem by putting things back to the way they were. I hoped that reinstalling the Video Intercept drivers would have re-activated my copy of JAWS, but it did not. This feels like a bug, and I think users of JAWS should be aware that if they are going to repair or update their Boot Camp Support Software, it is likely that they will lose their activation. Since Apple does post updates to the support software from time to time, I think this is something to keep in mind. On another note my Wi-Fi issues are unfortunately not resolved. Among other things, Wi-Fi does not work after the computer sleeps. Windows thinks that I am using a separate Wi-Fi adapter (e.g. the label of the adapter changes from "Wi-Fi" to "Wi-Fi 2", and no connections can be established until the computer is rebooted. Also, the connection drops quite frequently--and again, this only happens while using Windows and not with OS X. Just wanted to share, but any insight would of course be welcomed. Grant -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
