Not cool. I suppose it would be childish of me to pipe up and remind
everyone that Window-eyes doesn't make you register your copies like
some criminal.
KB
At 11:04 PM 8/30/2014, you wrote:
Hello all,
I encountered Wi-Fi issues on a late 2013 Retina Macbook Pro while
running Windows 8.1 professional via Boot Camp. I therefore decided
to do some troubleshooting. Really the only troubleshooting
suggestion I could find apart from erasing my Windows partition and
starting from scratch was to repair the Boot Camp support software.
I tried to do this but got errors saying that the installer could
not complete and to try it again at a later time.
Upon doing some research, I discovered that at least a few people
got these errors who had third-party video drivers installed, and
therefore the fix was to temporarily uninstall all third-party video
devices, repair the Boot Camp installation, then reinstall them. As
you probably know, JAWS does in fact install a video driver to
assist with screen reading, so I uninstalled it temporarily and sure
enough, this was the fix. The Boot Camp installer was able to run at
that point and repaired the support software.
Unfortunately, it seems that uninstalling the Freedom Scientific
Video Intercept drivers triggered my JAWS activation to be lost.
Clearly this should not have happened, but I've encountered many
situations where this has happened to JAWS over the years for fairly
minor system tweaks, or even smaller things such as turning off the
Wi-Fi switch on a laptop, and occasionally you can fix the problem
by putting things back to the way they were. I hoped that
reinstalling the Video Intercept drivers would have re-activated my
copy of JAWS, but it did not. This feels like a bug, and I think
users of JAWS should be aware that if they are going to repair or
update their Boot Camp Support Software, it is likely that they will
lose their activation. Since Apple does post updates to the support
software from time to time, I think this is something to keep in mind.
On another note my Wi-Fi issues are unfortunately not resolved.
Among other things, Wi-Fi does not work after the computer sleeps.
Windows thinks that I am using a separate Wi-Fi adapter (e.g. the
label of the adapter changes from "Wi-Fi" to "Wi-Fi 2", and no
connections can be established until the computer is rebooted. Also,
the connection drops quite frequently--and again, this only happens
while using Windows and not with OS X.
Just wanted to share, but any insight would of course be welcomed.
Grant
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