Hi, In Messages, I was able to duplicate your issue, but not in Mail. It certainly was frustrating how the keyboard seemed to be disabled although VO functions on the keyboard did appear to work normally. Here’s some info and easier workaround for you.
• If I was Interacting with the text area when typing my message, the problem didn’t occur. • If I was just entering text without the Interaction, then the keyboard became more or less useless except for VO navigation. Rather odd, but I haven’t figured out why one part would work and another wouldn’t, other than my possible explanation below. • Going into other apps like Terminal still would not allow keyboard use and things like cmd-q to Quit were unresponsive. • total pain in the behind. But, I bet that you were already aware of most of this. My quick workaround so that you don’t need to restart your machine is the following: • turn Trackpad commander off right away with VO keys down and a two finger twist counter-clockwise. • Click your trackpad button. This will put you back into one of the visible apps you have open such as the Finder and giving you control again. What I think is happening is that the accidental double-tap of the trackpad puts you into some other layer that is normally not cycled through either with cmd-tab or the Application Chooser. Things like Google Drive or Adobe Updater often work this way but are normally more easily got out of with the cmd-tab whereas this layer is a little more problematic. You are welcome to add any of this info to your ticket to Apple Accessibility if it would assist in rectifying the problem. HTH. Later.... Tim Kilburn Fort McMurray, AB Canada > On Jan 5, 2015, at 11:06, Aleeha Dudley <[email protected]> wrote: > > Yes, my cursors are following one another. The funny thing is, it works as it > should in other applications. TextEdit, for example. > > Aleeha Dudley and seeing eye dog Dallas > Vice President, Ohio Association of blind students > [email protected] <mailto:[email protected]> > "The wind of Heaven is that which blows between a horse's ears." Arabian > proverb > > Sent from my iPhone > > On Jan 5, 2015, at 12:53 PM, Tim Kilburn <[email protected] > <mailto:[email protected]>> wrote: > >> Hmmm. Do you have cursors tracking each other? I ask this as I’m trying to >> determine where focus may be when the double-tap is applied. When I was >> testing, VO focus was in the text area, thus, when my thumb did a double-tap >> action, either nothing happened or a Contextual menu appeared, for which the >> Escape key got me out of. >> >> Later... >> >> Tim Kilburn >> Fort McMurray, AB Canada >> >>> On Jan 5, 2015, at 10:48, Aleeha Dudley <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> I have. This does not work. In fact, the problem still continues with >>> voiceover off. >>> >>> Aleeha Dudley and seeing eye dog Dallas >>> Vice President, Ohio Association of blind students >>> [email protected] <mailto:[email protected]> >>> "The wind of Heaven is that which blows between a horse's ears." Arabian >>> proverb >>> >>> Sent from my iPhone >>> >>> On Jan 5, 2015, at 12:33 PM, Tim Kilburn <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>>> Hi, >>>> >>>> I expect that the engineers are having problems duplicating your issue and >>>> thus your feeling of nothing being done. Just for fun, I attempted to >>>> duplicate the issue here on my Late 2011 MacBook Pro and could not do so. >>>> Did you attempt to toggle VO off then back on when this happens? >>>> >>>> Later... >>>> >>>> Tim Kilburn >>>> Fort McMurray, AB Canada >>>> >>>>> On Jan 5, 2015, at 10:15, Aleeha Dudley <[email protected] >>>>> <mailto:[email protected]>> wrote: >>>>> >>>>> I have a case open with Apple, who has forwarded it to engineering, who >>>>> is doing a whole lot of nothing currently. >>>>> Aleeha Dudley and Seeing Eye Dog Dallas >>>>> Vice President, Ohio Association of Guide Dog Users >>>>> Vice President, Ohio Association of Blind Students >>>>> Both proud divisions of the National Federation of the Blind of Ohio >>>>> Email: [email protected] <mailto:[email protected]> >>>>> The National Federation of the Blind knows that blindness is not the >>>>> characteristic that defines you or your future. Every day we raise the >>>>> expectations of blind people, because low expectations create obstacles >>>>> between blind people and our dreams. You can live the life you want; >>>>> blindness is not what holds you back. >>>>> “The wind of heaven is that which blows between a horse’s ears.” - >>>>> Arabian proverb >>>>> >>>>>> On Jan 5, 2015, at 10:59 AM, David Griffith <[email protected] >>>>>> <mailto:[email protected]>> wrote: >>>>>> >>>>>> If you also forward your message to [email protected] >>>>>> <mailto:[email protected]> there is a better chance that it will >>>>>> be addressed. >>>>>> As I understand it they priorities bug fixes and concerns based on the >>>>>> volume of people who report issues. >>>>>> >>>>>> David Griffith >>>>>>> On 5 Jan 2015, at 15:55, Pablo Sandoval <[email protected] >>>>>>> <mailto:[email protected]>> wrote: >>>>>>> >>>>>>> I’ve had this exact same issue, I’ve kept the track pad off until I >>>>>>> need it. That has stopped the bug from bothering me. >>>>>>> >>>>>>>> On Jan 4, 2015, at 7:53 PM, Aleeha Dudley <[email protected] >>>>>>>> <mailto:[email protected]>> wrote: >>>>>>>> >>>>>>>> Good evening all, >>>>>>>> For the past week, I have been experiencing an interesting bug with my >>>>>>>> new 2014 MacBook Air that I received for Christmas. I have also been >>>>>>>> able to replicate the bug on a mid 2011 MacBook Pro. I’m wondering if >>>>>>>> anyone else has experienced this issue. If so, what did you do about >>>>>>>> it? So, here goes. >>>>>>>> This bug usually only happens in messages or mail. If I am typing in a >>>>>>>> text field and ump the trackpad in such a way that VoiceOver thinks I >>>>>>>> have performed a one finger double tap, I lose partial functionality >>>>>>>> of my keyboard. Trackpad commander must be turned on for this to >>>>>>>> occur. After the double tap, I can no longer type in text fields, >>>>>>>> press enter, quit an application, close a window, or press escape. I >>>>>>>> can command tab out of the application and work with other >>>>>>>> applications, but I cannot type in any other text field, like >>>>>>>> spotlight. I have to do a restart of the machine. It got so bad one >>>>>>>> day that my entire mail corrupted and I had to reinstall the OS. I am >>>>>>>> running the latest operating system. Has anyone else seen this? >>>>>>>> Thanks, >>>>>>>> Aleeha Dudley >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "MacVisionaries" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>>> an email to [email protected] >>>>>>>> <mailto:[email protected]>. >>>>>>>> To post to this group, send email to [email protected] >>>>>>>> <mailto:[email protected]>. >>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>>>>> <http://groups.google.com/group/macvisionaries>. >>>>>>>> For more options, visit https://groups.google.com/d/optout >>>>>>>> <https://groups.google.com/d/optout>. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to [email protected] >>>>>>> <mailto:[email protected]>. >>>>>>> To post to this group, send email to [email protected] >>>>>>> <mailto:[email protected]>. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>>>> <http://groups.google.com/group/macvisionaries>. >>>>>>> For more options, visit https://groups.google.com/d/optout >>>>>>> <https://groups.google.com/d/optout>. >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> To post to this group, send email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>>> <http://groups.google.com/group/macvisionaries>. >>>>>> For more options, visit https://groups.google.com/d/optout >>>>>> <https://groups.google.com/d/optout>. >>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected] >>>>> <mailto:[email protected]>. >>>>> To post to this group, send email to [email protected] >>>>> <mailto:[email protected]>. >>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>> <http://groups.google.com/group/macvisionaries>. >>>>> For more options, visit https://groups.google.com/d/optout >>>>> <https://groups.google.com/d/optout>. >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected] >>>> <mailto:[email protected]>. >>>> To post to this group, send email to [email protected] >>>> <mailto:[email protected]>. >>>> Visit this group at http://groups.google.com/group/macvisionaries >>>> <http://groups.google.com/group/macvisionaries>. >>>> For more options, visit https://groups.google.com/d/optout >>>> <https://groups.google.com/d/optout>. >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To post to this group, send email to [email protected] >>> <mailto:[email protected]>. >>> Visit this group at http://groups.google.com/group/macvisionaries >>> <http://groups.google.com/group/macvisionaries>. >>> For more options, visit https://groups.google.com/d/optout >>> <https://groups.google.com/d/optout>. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at http://groups.google.com/group/macvisionaries >> <http://groups.google.com/group/macvisionaries>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/macvisionaries > <http://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
