Thank you tim, this was quite helpful. I’m glad you were able to find a work around as I’ve been trying to figure one out for some time now. > On Jan 5, 2015, at 11:40 AM, Tim Kilburn <[email protected]> wrote: > > Hi, > > In Messages, I was able to duplicate your issue, but not in Mail. It > certainly was frustrating how the keyboard seemed to be disabled although VO > functions on the keyboard did appear to work normally. Here’s some info and > easier workaround for you. > > • If I was Interacting with the text area when typing my message, the problem > didn’t occur. > • If I was just entering text without the Interaction, then the keyboard > became more or less useless except for VO navigation. Rather odd, but I > haven’t figured out why one part would work and another wouldn’t, other than > my possible explanation below. > • Going into other apps like Terminal still would not allow keyboard use and > things like cmd-q to Quit were unresponsive. > • total pain in the behind. > > But, I bet that you were already aware of most of this. My quick workaround > so that you don’t need to restart your machine is the following: > > • turn Trackpad commander off right away with VO keys down and a two finger > twist counter-clockwise. > • Click your trackpad button. > > This will put you back into one of the visible apps you have open such as the > Finder and giving you control again. What I think is happening is that the > accidental double-tap of the trackpad puts you into some other layer that is > normally not cycled through either with cmd-tab or the Application Chooser. > Things like Google Drive or Adobe Updater often work this way but are > normally more easily got out of with the cmd-tab whereas this layer is a > little more problematic. You are welcome to add any of this info to your > ticket to Apple Accessibility if it would assist in rectifying the problem. > > HTH. > > Later.... > > Tim Kilburn > Fort McMurray, AB Canada > >> On Jan 5, 2015, at 11:06, Aleeha Dudley <[email protected] >> <mailto:[email protected]>> wrote: >> >> Yes, my cursors are following one another. The funny thing is, it works as >> it should in other applications. TextEdit, for example. >> >> Aleeha Dudley and seeing eye dog Dallas >> Vice President, Ohio Association of blind students >> [email protected] <mailto:[email protected]> >> "The wind of Heaven is that which blows between a horse's ears." Arabian >> proverb >> >> Sent from my iPhone >> >> On Jan 5, 2015, at 12:53 PM, Tim Kilburn <[email protected] >> <mailto:[email protected]>> wrote: >> >>> Hmmm. Do you have cursors tracking each other? I ask this as I’m trying >>> to determine where focus may be when the double-tap is applied. When I was >>> testing, VO focus was in the text area, thus, when my thumb did a >>> double-tap action, either nothing happened or a Contextual menu appeared, >>> for which the Escape key got me out of. >>> >>> Later... >>> >>> Tim Kilburn >>> Fort McMurray, AB Canada >>> >>>> On Jan 5, 2015, at 10:48, Aleeha Dudley <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> I have. This does not work. In fact, the problem still continues with >>>> voiceover off. >>>> >>>> Aleeha Dudley and seeing eye dog Dallas >>>> Vice President, Ohio Association of blind students >>>> [email protected] <mailto:[email protected]> >>>> "The wind of Heaven is that which blows between a horse's ears." Arabian >>>> proverb >>>> >>>> Sent from my iPhone >>>> >>>> On Jan 5, 2015, at 12:33 PM, Tim Kilburn <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>>> Hi, >>>>> >>>>> I expect that the engineers are having problems duplicating your issue >>>>> and thus your feeling of nothing being done. Just for fun, I attempted >>>>> to duplicate the issue here on my Late 2011 MacBook Pro and could not do >>>>> so. Did you attempt to toggle VO off then back on when this happens? >>>>> >>>>> Later... >>>>> >>>>> Tim Kilburn >>>>> Fort McMurray, AB Canada >>>>> >>>>>> On Jan 5, 2015, at 10:15, Aleeha Dudley <[email protected] >>>>>> <mailto:[email protected]>> wrote: >>>>>> >>>>>> I have a case open with Apple, who has forwarded it to engineering, who >>>>>> is doing a whole lot of nothing currently. >>>>>> Aleeha Dudley and Seeing Eye Dog Dallas >>>>>> Vice President, Ohio Association of Guide Dog Users >>>>>> Vice President, Ohio Association of Blind Students >>>>>> Both proud divisions of the National Federation of the Blind of Ohio >>>>>> Email: [email protected] <mailto:[email protected]> >>>>>> The National Federation of the Blind knows that blindness is not the >>>>>> characteristic that defines you or your future. Every day we raise the >>>>>> expectations of blind people, because low expectations create obstacles >>>>>> between blind people and our dreams. You can live the life you want; >>>>>> blindness is not what holds you back. >>>>>> “The wind of heaven is that which blows between a horse’s ears.” - >>>>>> Arabian proverb >>>>>> >>>>>>> On Jan 5, 2015, at 10:59 AM, David Griffith <[email protected] >>>>>>> <mailto:[email protected]>> wrote: >>>>>>> >>>>>>> If you also forward your message to [email protected] >>>>>>> <mailto:[email protected]> there is a better chance that it will >>>>>>> be addressed. >>>>>>> As I understand it they priorities bug fixes and concerns based on the >>>>>>> volume of people who report issues. >>>>>>> >>>>>>> David Griffith >>>>>>>> On 5 Jan 2015, at 15:55, Pablo Sandoval <[email protected] >>>>>>>> <mailto:[email protected]>> wrote: >>>>>>>> >>>>>>>> I’ve had this exact same issue, I’ve kept the track pad off until I >>>>>>>> need it. That has stopped the bug from bothering me. >>>>>>>> >>>>>>>>> On Jan 4, 2015, at 7:53 PM, Aleeha Dudley <[email protected] >>>>>>>>> <mailto:[email protected]>> wrote: >>>>>>>>> >>>>>>>>> Good evening all, >>>>>>>>> For the past week, I have been experiencing an interesting bug with >>>>>>>>> my new 2014 MacBook Air that I received for Christmas. I have also >>>>>>>>> been able to replicate the bug on a mid 2011 MacBook Pro. I’m >>>>>>>>> wondering if anyone else has experienced this issue. If so, what did >>>>>>>>> you do about it? So, here goes. >>>>>>>>> This bug usually only happens in messages or mail. If I am typing in >>>>>>>>> a text field and ump the trackpad in such a way that VoiceOver thinks >>>>>>>>> I have performed a one finger double tap, I lose partial >>>>>>>>> functionality of my keyboard. Trackpad commander must be turned on >>>>>>>>> for this to occur. After the double tap, I can no longer type in text >>>>>>>>> fields, press enter, quit an application, close a window, or press >>>>>>>>> escape. I can command tab out of the application and work with other >>>>>>>>> applications, but I cannot type in any other text field, like >>>>>>>>> spotlight. I have to do a restart of the machine. It got so bad one >>>>>>>>> day that my entire mail corrupted and I had to reinstall the OS. I am >>>>>>>>> running the latest operating system. Has anyone else seen this? >>>>>>>>> Thanks, >>>>>>>>> Aleeha Dudley >>>>>>>>> >>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to [email protected] >>>>>>>>> <mailto:[email protected]>. >>>>>>>>> To post to this group, send email to [email protected] >>>>>>>>> <mailto:[email protected]>. >>>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>>>>>> <http://groups.google.com/group/macvisionaries>. >>>>>>>>> For more options, visit https://groups.google.com/d/optout >>>>>>>>> <https://groups.google.com/d/optout>. >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "MacVisionaries" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>>> an email to [email protected] >>>>>>>> <mailto:[email protected]>. >>>>>>>> To post to this group, send email to [email protected] >>>>>>>> <mailto:[email protected]>. >>>>>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>>>>> <http://groups.google.com/group/macvisionaries>. >>>>>>>> For more options, visit https://groups.google.com/d/optout >>>>>>>> <https://groups.google.com/d/optout>. >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "MacVisionaries" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to [email protected] >>>>>>> <mailto:[email protected]>. >>>>>>> To post to this group, send email to [email protected] >>>>>>> <mailto:[email protected]>. >>>>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>>>> <http://groups.google.com/group/macvisionaries>. >>>>>>> For more options, visit https://groups.google.com/d/optout >>>>>>> <https://groups.google.com/d/optout>. >>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> To post to this group, send email to [email protected] >>>>>> <mailto:[email protected]>. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>>> <http://groups.google.com/group/macvisionaries>. >>>>>> For more options, visit https://groups.google.com/d/optout >>>>>> <https://groups.google.com/d/optout>. >>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected] >>>>> <mailto:[email protected]>. >>>>> To post to this group, send email to [email protected] >>>>> <mailto:[email protected]>. >>>>> Visit this group at http://groups.google.com/group/macvisionaries >>>>> <http://groups.google.com/group/macvisionaries>. >>>>> For more options, visit https://groups.google.com/d/optout >>>>> <https://groups.google.com/d/optout>. >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected] >>>> <mailto:[email protected]>. >>>> To post to this group, send email to [email protected] >>>> <mailto:[email protected]>. >>>> Visit this group at http://groups.google.com/group/macvisionaries >>>> <http://groups.google.com/group/macvisionaries>. >>>> For more options, visit https://groups.google.com/d/optout >>>> <https://groups.google.com/d/optout>. >>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To post to this group, send email to [email protected] >>> <mailto:[email protected]>. >>> Visit this group at http://groups.google.com/group/macvisionaries >>> <http://groups.google.com/group/macvisionaries>. >>> For more options, visit https://groups.google.com/d/optout >>> <https://groups.google.com/d/optout>. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at http://groups.google.com/group/macvisionaries >> <http://groups.google.com/group/macvisionaries>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/macvisionaries > <http://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>.
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