Seems to me that the CAPTIA is presented when trying to change your
password.
----
- Bill & Leader Dog Holland
- "Clothes make the man. Naked people have little or no influence on
society."
- US Humorist, Mark Twain (1835 - 1910)
----- Original Message -----
From: "Karen Lewellen" <klewel...@shellworld.net>
To: <macvisionaries@googlegroups.com>
Sent: Sunday, January 11, 2015 10:56 PM
Subject: Re: Response from Amazon regarding captchas
If memory serves, you met with this using the app, is that correct?
If so, are others checking the same way?
Kare
On Sun, 11 Jan 2015, Sarai Bucciarelli wrote:
Hello:
I do a lot of Swagbucking and m Amazon cards are sent via email, so that
isnā?Tt the issue. Iā?Tve redeemed Amazon cards for years without issues.
Saturday was the first time Iā?Tve ever seen this. I even tried with
different web browsers. The people at Amazon said some parts of their site
use captchas now. Go figure.
On Jan 11, 2015, at 8:47 PM, Cheryl Homiak <cah4...@icloud.com> wrote:
First of all, I have redeemed several gift cards from Amazon and there
was no captcha. I thought maybe it had changed recently when I read this
thread but I went to the website and I see no captcha. I approached this
both from the main site and the access site even though I never actually
use the access site. Both with Audible and Amazon, I much prefer to use
the main site. So I'm a little puzzled as to how one person could see a
captcha while another doesn't. You do have to sign in with your username
and password and you do have to enter the claim code. You even can get
around reading a claim code by having people email your gift cards
instead of sending them by snail mail or giving them to you when the
person involved uses email. It's not that i'm doubting your statement
that there was a captcha; I personally simply don't see any request for
one and never have in my own experience. Maybe they have started doing it
for some accounts and others will follow though that doesn't totally make
sense to me either.
Secondly, some other form of security besides username and password in
some instances is not, in my opinion, overkill. At least from what I know
about passwords being stolen or hacked, i don't think it's overkill. We
can argue about whether that other form should be captcha r not and we
can argue about whether or not there should be an accessible alternative
and what that alternative should be, but i don't really think we can
argue that something in addition to username and password is overkill, at
least in some situations.
It is true that Amazon does require captchas in some instances; I rarely
run into this on Amazon but I think when you set up an account and
perhaps when you change your password you might have to enter a captcha,
but I'm not going to change mine just to test this out. There may be some
other instances.
--
Cheryl
I tried and tried to turn over a new leaf.
I got crumpled wads of tear-stained paper
thrown in the trash!
Then God gave me a new heart and life:
His joy for my despairing tears!
And now, every day:
"This I call to mind,
and therefore I have hope:
The steadfast love of the Lord
never ceases;
his mercies never come to an end;
they are new every morning;
great is your faithfulness."
(Lamentations 3:21-23 ESV)
On Jan 11, 2015, at 5:47 PM, Sarai Bucciarelli
<sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com>> wrote:
Not to mention it is not convenient to call them each time you want to
redeem a gift card!
I mean, come on! You hae to log in to your account with your user name
and password, a captcha is just over kill!
On Jan 10, 2015, at 9:55 PM, Gabe Griffith <gabrielgriff...@gmail.com
<mailto:gabrielgriff...@gmail.com>> wrote:
Hi,
Thanks for this information Sarai. I'm sending it to an accessibility
lawyer I know here in California to get her take on whether or not this
is an acceptable solution and what further action can be taken. I for
one am not comfortable with this solution as it would mean giving an
amazon representative anything from your gift card number to your
password which could give them access to saved credit card information.
Gabe
On Jan 10, 2015, at 5:57 PM, Sarai Bucciarelli
<sarai.bucciare...@gmail.com <mailto:sarai.bucciare...@gmail.com>>
wrote:
Hello,
Amazon.com <http://amazon.com/> implements CAPTCHA on several features
on Amazon.com <http://amazon.com/> such as password changes. Users are
presented with a picture, and asked to copy the text string in the
picture into a text entry field before continuing.
Entering the characters displayed helps prevent automated programs from
accessing features on Amazon.com <http://amazon.com/>. We do this to
maintain the security of your account and personal information.
If you're presented with a verification screen and you're unable to
read or enter the word(s) displayed, please click or press enter on the
following link. You can either enter your number and we'll give you a
call, or you call us directly at one of the numbers provided on the
page.
www.amazon.com/accessibility-contactus
<http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Faccessibility-contactus%3Fref_%3Dpe_584750_33951330&A=L2VILWOTCGCVWFJ3YUTTK1LWI7OA&H=HMM2AWSSYZHZPISD7FSW9PV0K5KA>
We hope to see you again soon.
Best regards,
Bea D.
Did I solve your problem?
Yes
<http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhy%26ref_%3Dpe_584750_33951330_cscem_hmdyes_ht_1&A=VZAXUBITMXTEFDBFGJJW3KECUKIA&H=ZD697QAXRKRNDCWYJYU9HUDLJPWA>
No
<http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhn%26ref_%3Dpe_584750_33951330_cscem_hmdno_ht_1&A=FRQF5EPAQXXQHNKVLU9XKWRA2RGA&H=QAOA43UIY5WSPJMYUFTPPHU0L34A>
Your feedback is helping us build Earth's Most Customer-Centric
Company.
Thank you.
Amazon.com <http://amazon.com/>
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