Hi tim,
do you mean try turning off the cellular calls part in face time on both 
devices?

I haven’t tried to use face time on my mac before, so will have to give that 
one a go.

I am using an airport extreme for the router bit.

Cait

> On Mar 4, 2015, at 5:26 PM, Tim Kilburn <[email protected]> wrote:
> 
> Hi,
> 
> There are a couple of things that could be going on.  First, it’s possible 
> that your router has some of the necessary protocols blocked within its 
> firewall settings.  but, before diving into that sort of thing, I’d try 
> turning the feature off on your iPhone, then back on and do the same on your 
> Mac.  I’ve seen some situations where it didn’t connect properly on the 
> initial setup but after resetting it in this sort of manner, things began to 
> work.  Also, do you know if FaceTime calls work properly on your Mac when not 
> using this feature?
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Mar 4, 2015, at 14:05, Caitlyn Furness <[email protected]> wrote:
> 
> I was trying to pick up the call on my mac.
> 
> I have cellular calls turned on on both the i phone and my mac.. Not sure 
> what else to try..
> Thanks,
> Cait
> 
>> On Mar 4, 2015, at 11:40 AM, Tim Kilburn <[email protected]> wrote:
>> 
>> Caitlyn,
>> 
>> Is this a regular FaceTime call, or a call that was coming into your iPhone 
>> that you tried to pick up with FaceTime on your Mac?
>> 
>> Later...
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On Mar 4, 2015, at 02:30, Caitlyn Furness <[email protected]> wrote:
>> 
>> thanks for the thought, but Rogers is fine with face time.  We’ve used it 
>> before with no issues..
>> Cait
>> 
>>> On Mar 2, 2015, at 3:41 PM, Karen Lewellen <[email protected]> wrote:
>>> 
>>> Hi there,
>>> Just a wandering through the room thought.  Some providers block this 
>>> application.  If yours does that might be the issue?
>>> Karen
>>> 
>>> 
>>> On Mon, 2 Mar 2015, Caitlyn Furness wrote:
>>> 
>>>> No, I was not using any type of headset.
>>>> thanks,
>>>> Cait
>>>> 
>>>>> On Mar 2, 2015, at 2:58 PM, Faisal ali <[email protected]> wrote:
>>>>> 
>>>>> Were you using a blue tooth or Usb headset by any chance?
>>>>> 
>>>>>> On Mar 2, 2015, at 11:18 AM, Caitlyn Furness <[email protected]> 
>>>>>> wrote:
>>>>>> 
>>>>>> Everything seems to be alright in the privacey settings for face time on 
>>>>>> my i phone.  I can’t find anything in the face time prefs on the mac 
>>>>>> regarding privacy so I guess everything there is alright as well..
>>>>>> Cait
>>>>>> 
>>>>>>> On Mar 2, 2015, at 12:08 PM, Dionipher Herrera <[email protected]> 
>>>>>>> wrote:
>>>>>>> 
>>>>>>> check the privacy status of your iphone, maybe the microphone for 
>>>>>>> facetime is not accepted.
>>>>>>>> On 02 Mar 2015, at 16:40, Caitlyn Furness <[email protected]> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Hi,
>>>>>>>> I am having problems with face time on my mac.
>>>>>>>> 
>>>>>>>> I’ve gotten several calls on my i phone and using face time doesn’t 
>>>>>>>> work.  I hit the accept button, but I can’t hear the other person and 
>>>>>>>> they can’t hear me.
>>>>>>>> 
>>>>>>>> How do I fix this?
>>>>>>>> 
>>>>>>>> My i phone and mac are on the same wifi network.
>>>>>>>> 
>>>>>>>> thanks!
>>>>>>>> Caitlyn
>>>>>>>> 
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