Hi,

I can try this tomorrow.  I don’t want to try it when both hubby and I are at 
home!
Cait

> On Mar 4, 2015, at 7:09 PM, Tim Kilburn <[email protected]> wrote:
> 
> Hi,
> 
> The Airport Extreme works perfect with this configuration, so that’s not your 
> issue.  Yes, in FaceTime on your Mac, in Preferences, uncheck the Cellular 
> Calls checkbox and also disable it on your iPhone.  Shutdown then restart 
> your iPhone.  Quit out of FaceTime on your Mac , then go back in and 
> re-enable it.  Then re-enable the feature on your iPhone last.  Hopefully, 
> that does the trick.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Mar 4, 2015, at 16:41, Caitlyn Furness <[email protected]> wrote:
> 
> Hi tim,
> do you mean try turning off the cellular calls part in face time on both 
> devices?
> 
> I haven’t tried to use face time on my mac before, so will have to give that 
> one a go.
> 
> I am using an airport extreme for the router bit.
> 
> Cait
> 
>> On Mar 4, 2015, at 5:26 PM, Tim Kilburn <[email protected]> wrote:
>> 
>> Hi,
>> 
>> There are a couple of things that could be going on.  First, it’s possible 
>> that your router has some of the necessary protocols blocked within its 
>> firewall settings.  but, before diving into that sort of thing, I’d try 
>> turning the feature off on your iPhone, then back on and do the same on your 
>> Mac.  I’ve seen some situations where it didn’t connect properly on the 
>> initial setup but after resetting it in this sort of manner, things began to 
>> work.  Also, do you know if FaceTime calls work properly on your Mac when 
>> not using this feature?
>> 
>> Later...
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On Mar 4, 2015, at 14:05, Caitlyn Furness <[email protected]> wrote:
>> 
>> I was trying to pick up the call on my mac.
>> 
>> I have cellular calls turned on on both the i phone and my mac.. Not sure 
>> what else to try..
>> Thanks,
>> Cait
>> 
>>> On Mar 4, 2015, at 11:40 AM, Tim Kilburn <[email protected]> wrote:
>>> 
>>> Caitlyn,
>>> 
>>> Is this a regular FaceTime call, or a call that was coming into your iPhone 
>>> that you tried to pick up with FaceTime on your Mac?
>>> 
>>> Later...
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On Mar 4, 2015, at 02:30, Caitlyn Furness <[email protected]> wrote:
>>> 
>>> thanks for the thought, but Rogers is fine with face time.  We’ve used it 
>>> before with no issues..
>>> Cait
>>> 
>>>> On Mar 2, 2015, at 3:41 PM, Karen Lewellen <[email protected]> 
>>>> wrote:
>>>> 
>>>> Hi there,
>>>> Just a wandering through the room thought.  Some providers block this 
>>>> application.  If yours does that might be the issue?
>>>> Karen
>>>> 
>>>> 
>>>> On Mon, 2 Mar 2015, Caitlyn Furness wrote:
>>>> 
>>>>> No, I was not using any type of headset.
>>>>> thanks,
>>>>> Cait
>>>>> 
>>>>>> On Mar 2, 2015, at 2:58 PM, Faisal ali <[email protected]> wrote:
>>>>>> 
>>>>>> Were you using a blue tooth or Usb headset by any chance?
>>>>>> 
>>>>>>> On Mar 2, 2015, at 11:18 AM, Caitlyn Furness 
>>>>>>> <[email protected]> wrote:
>>>>>>> 
>>>>>>> Everything seems to be alright in the privacey settings for face time 
>>>>>>> on my i phone.  I can’t find anything in the face time prefs on the mac 
>>>>>>> regarding privacy so I guess everything there is alright as well..
>>>>>>> Cait
>>>>>>> 
>>>>>>>> On Mar 2, 2015, at 12:08 PM, Dionipher Herrera <[email protected]> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> check the privacy status of your iphone, maybe the microphone for 
>>>>>>>> facetime is not accepted.
>>>>>>>>> On 02 Mar 2015, at 16:40, Caitlyn Furness <[email protected]> 
>>>>>>>>> wrote:
>>>>>>>>> 
>>>>>>>>> Hi,
>>>>>>>>> I am having problems with face time on my mac.
>>>>>>>>> 
>>>>>>>>> I’ve gotten several calls on my i phone and using face time doesn’t 
>>>>>>>>> work.  I hit the accept button, but I can’t hear the other person and 
>>>>>>>>> they can’t hear me.
>>>>>>>>> 
>>>>>>>>> How do I fix this?
>>>>>>>>> 
>>>>>>>>> My i phone and mac are on the same wifi network.
>>>>>>>>> 
>>>>>>>>> thanks!
>>>>>>>>> Caitlyn
>>>>>>>>> 
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