This is absolutely true.  Apple mainly works through staffing companies, and 
you need to have strong references and proof of experience to even be given a 
look, especially for support positions. I will say no more than that.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, [email protected]
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain 
Lion

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




> On Mar 19, 2015, at 9:22 PM, David Chittenden <[email protected]> wrote:
> 
> Getting a job at Apple is like getting a job at any other international 
> company. Be aware that Apple receives several hundred applications for every 
> position that they advertise. In many cases, it is over a thousand 
> applications.
> 
> That said, like all large companies, Apple does much of its candidate 
> searching using placement companies.
> 
> So, one approach you might try is locate a recruitment company which is 
> focused on technical support jobs. Tell the recruiter that you have 
> significant experience using and supporting Apple products. The recruiter 
> will have knowledge of companies that are seeking your skill sets. If you 
> have verifiable skills (previous employment or volunteer work) with good 
> references, your chances increase. Note: in order to work directly for Apple, 
> rather than an Apple support company, previous work experience with excellent 
> references is almost a necessity.
> 
> There are some books available on NLS BARD and Bookshare which discuss much 
> of the interviewing and job application hurdles that prospective candidates 
> go through for the large, high-tech companies. I have read a few of these 
> books.
> 
> It is a matter of course for all of these companies that employees sign 
> nondisclosure agreements stating they will not discuss the employment process 
> with outsiders. To do so can get an employee dismissed. Also, it is standard 
> for the calls to be recorded, so the advisor's responses were completely 
> appropriate, and what you will receive from other companies as well. That 
> said, Apple is legendary for its secrecy and compartmentalisation. Be aware 
> that the interviewing process for Apple requires either responding to a job 
> ad or being invited by Apple HR for a specific position. Unless it is upper 
> management or executive levels, it will require several interviews with both 
> groups and alone. It will require a significant amount of time (I suspect a 
> month or more), and it will involve the applicant demonstrating a full and 
> complete devotion to Apple and Apple's culture.
> 
> 
> David Chittenden, MSc, MRCAA
> Email: [email protected]
> Mobile: +64 21 2288 288
> Sent from my iPhone
> 
> On 20 Mar 2015, at 08:01, Christopher-Mark Gilland <[email protected]> 
> wrote:
> 
>> First off, this isn't a complaint, nor is it a drama rant, as much as it's 
>> just something that really has me a bit unsettled.  So don't worry.  If 
>> you're not for reading, excuse the language, bitch session mail, then don't 
>> worry!  I promise that is not at all the nature of the following message.  I 
>> cross my heart, so please just hear me out on this.
>>  
>> I was eating breakfast this morning with both my grandmother and a very very 
>> dear friend of mine who is a next door neighbor.  We all three got to 
>> talking about the job industry and how with my expertees, and with my level 
>> of technical skills when it comes to Apple products both from an 
>> accessibility standpoint as well as just in general, how I really probably 
>> could be a major benefit to the Apple user consumer market.
>>  
>> I confess that I have considered employment through Apple several times 
>> before, but I guess I never really took it all that seriously.  I mean, I 
>> did, but I didn't.  Anyway, long story short, I got to thinking about our 
>> discussion once I got back home.  the more I thought about it, the more I 
>> realized that they are right.  I really could! make a difference, most 
>> likely.
>>  
>> So, I started brainstorming what department would I probably do the best at, 
>> and do I feel needs a team leader as myself.  Naturally, the more I thought 
>> about it, the more I kept coming back to the Accessibility department.
>>  
>> So, I finally said, ok, I'm going to give Apple Accessibility a call, and 
>> just see what exactly the criteria would be.  Obviously, I'd have to move 
>> either to Austin or somewhere in Calafornia.  That goes without saying.  I'd 
>> very much be willing to do either, if it meant me getting hiered.
>>  
>> So, I called and, ironically, got another gentlemen named Chris... go 
>> figure.  Anyway, this is what bothers me big time!  I asked him what the 
>> criteria is.  He was incredibly, and I do mean incredibly! cryptic.  He 
>> really wouldn't go into even the slightest bit of detail.  He basically 
>> said, I'm not authorized to tell you this information.  I'm like, ok, I'm 
>> not asking for you to give me the whole novel rundown.  I'm only asking from 
>> a very general standpoint.  Obviously, I'd have to transfer my geographic 
>> location to where one of the call centers are... that's inevitable.  He's 
>> just like, well, yeah?  You would...  I'm like, ow'w'w, kayyy?  and... what 
>> about training?  I presume that I'd be required to get several weeks worth 
>> of training, wouldn't I?  He's like, that, I cannot go into.  I told him, 
>> OK, sir?  I live in North Carolina.  If it wind up being Calafornia that I 
>> have to move to, that is almost all the way on the other side of the 
>> country.  Granted, I wouldn't move until I knew if I'd get the job, but 
>> still... that would be quite a huge lifechanging commitment.  Especially 
>> moving away from all of my family loved ones, etc.  He's like, OK, well, 
>> sir, I can't tell ya.  I'm sorry.  I asked him, then, who can.  He said, I 
>> dunno.  I'm not at liberty to say.  I asked him why such the discrete 
>> nature.  All I'm asking is generally how to start the process, no more no 
>> less.  If he cannot tell me, then please tell me someone who can.
>>  
>> He continued to be extremely vague.  Finally, after a little bit of sweet 
>> talking, he finally ever so slightly mellowed up and told me, OK, look.  You 
>> have to first be employed through Apple as just a standard advisor.  Then, 
>> eventually, you'd be promoted up to Senior Advisor level whereby you'd then 
>> get onboard with the Accessibility Support team.  I told him that made 
>> sense.  I asked him, ok, then, no wonder you're a little secretive, as I'm 
>> not onboard with Apple right now, let alone a Senior Advisor, so you can't! 
>> really talk to me about how to become one.  So... let's go another avenue.  
>> How do I become an Apple Advisor employ in general.  Again, uh, sir, I 
>> really am not supposed to tell you.  I'm like, then D*** it?  how do people 
>> get hiered by you guys!  If you won't tell them where to go, or how to get 
>> started with the application process, I mean, yeah, there is
>>  
>> http://cooljobs.apple.com
>>  
>> but that still doesn't really answer my question.  I don't want to work for 
>> a company who is so quiet about their employmentship process.  I'm sorry, 
>> but that's just ridiculous!
>>  
>> Apple has always been very secretive.  If it's the whole public seed betas 
>> of OSX, it's public! It's free! Anyone! can sign up! So what the blue flying 
>> heck!  What's the point of NDA with that type of setup.  Fine!  If you don't 
>> wanna tell me, I'll just sign up myself, and then find out the NDA stuff for 
>> myself.  I get! NDA.  I get! confidentiality legistics, but give! me a! 
>> freaking! break for god sake!  If it's not that, it's Apple being very quiet 
>> about their job offerings.  If it's not that, it's them not wanting to tell 
>> me what cities have call centers, or if I could work with a hardware/soft 
>> sip phone from home connected to a PBX system logged into their queue.  It's 
>> just one quiet thing after another.
>>  
>> What about the other day when all ICloud based services went down for over 
>> 60% of the whole day?  I could be wrong, and if I am, forgive me, but I 
>> don't think to this very day! they've disclosed to the public even on very 
>> very general terms their explaination for why they went down.  I can tell 
>> you now, my local newstalk radio station was p?... owed.  I mean, the least! 
>> they could a done is given us a very very terse, general! reason for the 
>> downtime.  Again, it's not like I'm asking for the full in Paul Harvy's 
>> words... rest of the story...
>>  
>> So what gives?  Does anyone know not so much how! to get hiered as an 
>> advisor, but more what the requirements are to be so?  I don't speak of, 
>> have no criminal background, have a drug free resulted drugscreening test.  
>> Duh!  I know all that!  I'm not that far gone.  I'm saying more from a 
>> technical standpoint, what is required.
>>  
>> the guy even told me, check around, as some agencies actually can help you 
>> become hiered.  I'm like, Oh, yeah, I know, like Voc Rehab etc.  He's like, 
>> no no no.  I'm not talking about that.  I'm talking about direct agencies 
>> that work along side us.  I asked him to elaborate, which of corse, he 
>> wouldn't.
>>  
>> I just don't know how comfortable that I feel working for a company who is 
>> gonna be so top-secret.  Since when did they become NSA!  Lord a mercy!
>>  
>> You all's thoughts?
>>  
>> Chris.
>> 
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