There is an article on AppleVis giving instructions on how to use Chrome to 
accomplish this task. I’ve never played with Chrome on the Mac, but I’m 
wondering  if this might work more reliably for you. If you need help finding 
the article, let me know and I’ll locate it.

Take care and have a great day.
Jamie Pauls
jamiepa...@gmail.com



> On Apr 20, 2015, at 9:03 PM, Christine Grassman <cgrassman1...@gmail.com> 
> wrote:
> 
> 
> I called Netflix Customer Service and the woman I spoke with was very 
> friendly and sympathetic, and essentially said that the only instructions 
> they had was the article I posted earlier. The audio description for 
> Daredevil is completely unreliable on my end.  I have it working on episodes 
> 1 and 3, but cannot get it to work on 2. At all. No matter what I do.
> I have been fussing around with Silver Light on my MacBook, trying every 
> which way, trying different browsers and the like to see if I can somehow 
> manage to find the controls while it is playing to access the subtitles menu, 
> but absolutely no luck. This is proving to be extremely frustrating for my 
> son, who really wants to continue to watch Daredevil.  They should have never 
> released this until it was more reliable. Fed up.
> All that undeserved positive publicity, certainly at least at this time. I am 
> grateful they are willing, but this is frankly almost worse than having 
> nothing, at least under the circumstances I’ve got. 
> 
> Christine
> 
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