Mary,

 

I figured you had the settings sorted and sorry that I didn't see your post
in viphone.

 

Alan

 

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Mary Otten
Sent: Monday, September 28, 2015 12:37 PM
To: [email protected]
Subject: Re: Touch ID and purchasing things in the Apple online stores

 

Yes, Alan, I do have all three of those things active in my touch ID
settings. Everything checks out in the settings. And I posted this question
to both places because I know there are people on Mac visionaries who do not
subscribe to the iPhone list.
Mary


Sent from my iPhone


On Sep 28, 2015, at 10:10 AM, Alan Lemly <[email protected]> wrote:

Mary,

 

I think you might want to post your Touch ID issue to viphone because I
think a larger population of Touch ID users are on that list.

 

I'm curious about your Touch ID and Passcode settings. I'm asking the below
from an iPhone 6 running iOS 8.3 perspective so I hope they make sense.

 

What do you have the Use Touch ID For setting turned on for? My choices are
iPhone unlock, Apple Pay, and iTunes and Apps Store. I hate to be elementary
but I'm assuming you do have those last two turned on?

 

Do you have the Require Passcode setting set to immediately or to some other
setting?

 

Do you have Passbook option turned on in the Allow Access when Locked
setting?

 

These are just some of the things I'd suggest you look at to make sure they
are set to get the Touch ID results you're expecting.

 

Good luck.

 

Alan Lemly

 

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Mary Otten
Sent: Monday, September 28, 2015 11:47 AM
To: [email protected]
Subject: Re: Touch ID and purchasing things in the Apple online stores

 

Yes, I tend to turn my phone off at night when I'm asleep. That is, of
course, unless it is being charged. But I have certainly turned my phone off
on various occasions since getting it. So that may explain the problem.
Unfortunately, I don't have anything I want to buy right now to test out the
theory, since it has been less than four hours since I signed in and made
that purchase.
Mary


Sent from my iPhone

 

On Sep 28, 2015, at 9:34 AM, Regina Alvarado <[email protected]>
wrote:

Mary, have you turn your phone off lately? I believe there is a time period,
about 4 hours, where you can use your fingerprint after signing in with your
Apple ID. If you have shut down your phone, you have to always sign in.
Clear as mud? 

reggie & Lex


On Sep 28, 2015, at 12:08 PM, Mary Otten <[email protected]> wrote:

I am confused about the use of touch ID in places like the iBooks store, app
store or iTunes store. I thought I was set up for that. But I just purchased
an iBook. I hit the buy button and was prompted to sign in with my password.
I put my finger on the home  button for touch ID, nothing happened. So I
signed  in the usual way and the book was purchased. Now I don't have a
problem signing in. I have been doing it for a long time. But I am confused
as to how this touch ID thing is supposed to work. There must be some
setting I am missing. Or I just don't understand its operation.
Mary

Sent from my iPhone

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