Alex,
Very very sensible advice and perspective. As you said, this is an
old old issue and since we individually have no way of knowing how much
feedback Apple is actually receiving, it really is up to each of us to
send them feedback.
From E.T.'s Keyboard...
ancient.ali...@icloud.com
Many believe that we have been visited
in the past. What if it were true?
On 10/8/2015 3:36 PM, Alex Hall wrote:
Hi all,
Thanks for all the information over the last few days on Apple's braille
support woes. It looks like the primary problems right now are lack of
formatting indicators/input, no independent braille cursor, flaky display
connections, the rotor problem, the way the VO cursor is indicated, and general
focus problems when using a display (touch cursor not tracking, things not
appearing, etc).
I just want to remind everyone that none of us here can do much except report
things back to Apple. So, if you are someone who regularly uses braille on OS X
(or iOS, but OS X seems the bigger problem) and who is affected by any or all
of these problems, please remember to report them, even if you've done so in
the past. The best way is to send feedback to accessibil...@apple.com with as
much detail as you can after every major software update. That's really the
best thing you can do, and it's the only way they can know how widespread any
problem is. Plus, the more perspectives and system configurations they get, the
easier it will likely be for them to get a handle on how to fix things.
I said to re-send after every major update because, sometimes, a developer will
think they fixed a bug and take it off their list. Then, when the wider public
gets that update, some people find it isn't fixed at all. The developer thinks
it is, but the unlucky user sees that it isn't. Thinking the developer must
know, the user stays silent, yet the developer thought the problem was fixed so
never knows to keep working on it. I've seen this from time to time while beta
testing apps for independent app developers, and I imagine Apple would run into
the same thing. The only way for them to know that what they thought they'd
fixed is, in fact, still broken is to hear from us.
I know this is true of all accessibility problems, but braille seems to have
been in need of attention for a long time, and I know it can get old, sending
the same messages after every major OS X update. All I'm saying is, if you've
contacted Accessibility about this in the past, please remember to do so again
now that El Capitan is out. Braille needs work, but up-to-date feedback is the
only way Apple will know what to work on.
--
Have a great day,
Alex Hall
mehg...@icloud.com
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