Sean, I am also experiencing the same issue with Cereproc Nathan. I am going to contact Graham immediately.
Matt Dierckens Certified Assistive technology specialist Macintosh trainer Canadian phone: 5199629140 U.S. Phone: 5734011018 Sent from my iPhone > On Oct 22, 2015, at 18:06, Shawn Krasniuk <[email protected]> wrote: > > Chris, that wasn't rude at all. That is a valid question. A question that I > don't know the answer to, but a friend of mine said that companies don't like > giving refunds if they can fix issues. We'll just have to wait and see. > They're from Scotland so I'll know if they'll give me a refund or not > tomorrow. > > Shawn > Sent From My White MacBook > Facebook Username: Shawn Krasniuk > Twitter Handle: shawnk_aka_bbs > Skype username: bbstheblindrapper > Facetime: [email protected] > >> On Oct 22, 2015, at 4:47 PM, Chris Gilland <[email protected]> wrote: >> >> I'm not purposely trying to be rude, but what makes you think that they >> would not give you a refund? >> >> Thanks. >> >> Chris. >> >> >> >> >>> On October 22, 2015 5:35:47 PM Shawn Krasniuk <[email protected]> wrote: >>> >>> Hi all. Well I'm not a really happy camper. This will probably solidify the >>> points that Sabahattin stated about these voices a few months ago, but >>> anyway, I'm in contact with a guy from Cereproc named Graham Leary. Since >>> El Capitan is no longer in beta, I was able to tell him my issues that I've >>> been having with these voices and asked if there was an update to them. He >>> said that there was, and since I purchased an upgrade and support for a >>> voice for a year, I was able to update one of them, Nathan. Anyway I >>> updated Nathan thinking that the issue would be fixed. Sadly though, it >>> wasn't, and the voice is still unusable with Voiceover. He'll say his name >>> when I select him in the speech rotor but that's it. I kinda feel like a >>> chump now because I wasted 17 pounds 99 which translates into $35 Canadian >>> thinking that the issue would be fixed. So I told Graham to either fix the >>> issues or give me my money back. I hope they'll at least fix the issue >>> because I highly doubt they'll give me a refund. So as Sabahattin stated, >>> stick to either the Apple voices, Nuance or Acapela, and from my personal >>> experience, don't buy from a TTS company that makes you buy upgrades to >>> every voice. >>> >>> Shawn >>> Sent From My White MacBook >>> Facebook Username: Shawn Krasniuk >>> Twitter Handle: shawnk_aka_bbs >>> Skype username: bbstheblindrapper >>> Facetime: [email protected] >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
