Sarai, It sounds to me as though you were either not close enough to the actual transmitter which usually sits about 3 to 4 inches above the terminal's display or, somehow, the case was impeding the transmission.
I suggest that you attempt a transaction with the phone out of the case and see what happens. Also, locate the actual transmitter with your hand before beginning the process. After a while, you will learn where the transmitters sit, relative to the display, at various vendors. For example, all of the Macdonald terminals are the same, just as those at Whole Foods are the same. If you frequent a particular vendor, enough, you will remember where to place the phone for each. If this sounds complicated, remember that the world is made for sighted people. To a sighted patron, 1 or 2 inches in any direction is of no consequence as hand-eye coordination is virtually instantaneous. However, for those of us who are blind or low vision, 1 or 2 inches may just as well be one or two miles, proverbially speaking. Mark -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Sarai Bucciarelli Sent: Thursday, February 18, 2016 4:37 PM To: macvisionaries@googlegroups.com Subject: Re: Frustrated with Apple Pay Hi Mark: I do not have my phone in a normal case. I have the Spek case that covers the back, and a Zagg glass screen protector. I was laying my phone on top of the terminal then moving up a bit. > On Feb 18, 2016, at 1:37 PM, M. Taylor <mk...@ucla.edu> wrote: > > Two more things to consider when using Apple Pay, Sarai, > > 1. > The terminal transmitter is not necessarily directly adjacent to the > terminal's display. When I first began using Apple Pay, I would virtually > lay the phone against the display of the terminal, while this usually worked, > it did not always work. I discovered, over time, that, in some cases, the > actual transmitter can be as far as 4 inches above the display. > > 2. > If you have your phone in a case, make certain that the case is not impeding > the signal. I'm almost certain this is not the problem but, nevertheless, it > is something to consider. For the record, I use a folio style leather case, > made by Case Mate, and have never encountered a problem based on the case. > Just wanted to offer this for your consideration. > > Mark > > -----Original Message----- > From: macvisionaries@googlegroups.com > [mailto:macvisionaries@googlegroups.com] On Behalf Of Sarai Bucciarelli > Sent: Thursday, February 18, 2016 5:51 AM > To: macvisionaries@googlegroups.com > Subject: Re: Frustrated with Apple Pay > > Hi: > I did. Says default card. >> On Feb 18, 2016, at 7:06 AM, Jonathan Cohn <jon.c.c...@gmail.com> wrote: >> >> Did you verify that the credit card was fully authorized? Go back into your >> wallet and read the details of the offending card. >> >> >>> On Feb 17, 2016, at 20:25, Sarai Bucciarelli <sarai.bucciare...@gmail.com> >>> wrote: >>> >>> Hi guys: >>> I have a new iphone 6s. I bought it for Apple pay. I cannot get it to work! >>> I went to Sprouts, and Petco, who have apple pay. I held my phone up to the >>> reader. Phone vibrated, and brought up my credit card. I touched the finger >>> id. nothing happened! I cannot figure it out! >>> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at https://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
