I wonder if 9.2.1 which you still have is no longer being signed by Apple, therefore making the update not go through. It's very unlikely, but I do wonder.
---
Christopher Gilland
JAWS Certified, 2016.
Training Instructor.

[email protected]
Phone: (704) 256-8010 Extension 401.
----- Original Message ----- From: "Mary Otten" <[email protected]>
To: <[email protected]>; <[email protected]>
Sent: Monday, March 21, 2016 10:05 PM
Subject: Can't install iOS 8 update on my iPad


I have the iOS 9.2.1 update downloaded on my iPad courtesy of Apple. I never installed it. Just recently, I went to see if the 9.3 update was available. I am told I have one update available and downloaded, which is the 9.2.1. So I thought I would install it, in case it was necessary to have that one before moving to 9.3. But I am getting a message saying that there is an error when attempting to install and it asks me to retry or offers and OK remind me later button. I have tried to re-try button more than once, and it never works. So, does anybody have any idea what might be going on here, why I can't install this already downloaded update. I really want 9.3. But that one is not showing as available, only this one that won't install and won't let me get rid of it.
Mary


Sent from my iPad

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