I think Apple is a little slammed by the new business.  Might want to try the 
web from a laptop or desktop instead of the phone.  THat’s what did it for me.  
Probably different systems.

> On Sep 18, 2016, at 2:50 PM, Donna Goodin <doniado...@me.com> wrote:
> 
> You know, I think so.  So I changed my security questions, and now, when I 
> enter the answers, I get a "critical server error"  message saying my request 
> cannot be completed at this time.
> Cheers,
> Donna
>> On Sep 18, 2016, at 1:33 PM, Scott Granados <sc...@qualityip.net> wrote:
>> 
>> Something is broken, I had huge problems with this yesterday when I gave my 
>> dad the old phone.  For some reason the entries on the phone didn’t work and 
>> when I reset the phone it didn’t automatically delete me from iCloud.  I had 
>> to execute the removal from the web at iCloud.com.  That was my work around 
>> anyway and it worked properly.  Now I’m having problems with changes 
>> sticking in cloud like my unlock with watch option.
>> 
>> Wonder if something is sideways at apple?
>> 
>>> On Sep 18, 2016, at 1:48 PM, Donna Goodin <doniado...@me.com> wrote:
>>> 
>>> Hi all,
>>> 
>>> I'm trying to delete my old phone from my iCloud devices.  In order to do 
>>> this, I have to answer the two security questions.  I know exactly what the 
>>> answers are, but there's something about how I wrote my answers that I'm 
>>> not getting right.  Does anyone know what I can do?  It's now told me I've 
>>> made too many attempts to answer the questions.
>>> Thanks,
>>> Donna
>>> 
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