Hello tim, 
Further to the below….

I have again gone to system preferences then iCloud and turned email off. I 
then exited system preferences and waited for a couple of hours before 
returning to system preferences and iCloud and turning Email back on. that 
fixed the problem and both iCloud email addresses are now working OK for both 
receiving and sending.
However can you please clarify the below question on how to access the status 
area using VoiceOver.
many thanks…..

Paul Hopewell 

————————————
you say the following for the account information for the iCloud mail box in 
the mail preferences accounts tab....
1.  Make sure "Enable this Account" is checked. 2.  In the Status area, does it 
read On-Line and Available? 3.  Under the eMail pop-up, does it have all your 
aliases listed? 

I am not clear on what you mean by the status area. Using VoiceOver how do I 
access the status area? 
When you mention the Email pop up do you mean the alias pop up? If so this pop 
up does indeed show all 2 of my aliases. 
I tried turning off Email in iCloud preferences under system preferences and 
then re-enabling it. that did not help. 
Best regards….

Paul Hopewell

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