I was.  But, she was used to using IPhones, not Mac book pros.  I guess it
was training on the job.  

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Tim Kilburn
Sent: Saturday, April 15, 2017 8:53 PM
To: [email protected]
Subject: Re: Itunes accessible?

 

Hi,

 

If you were not speaking with an Apple Accessibility representative, I
suggest that you try them instead.  The number is 877-204-3930 in North
America.  If you are elsewhere, there are some other numbers available.

 

Later...

 

Tim Kilburn
Fort McMurray, AB Canada 

 

On Apr 15, 2017, at 14:28, [email protected]
<mailto:[email protected]>  wrote:

 

She lamented that the Mac book pro was not reading everthing on the screen,
out to me.  “I can see it, but, your voice over is not reading it out to
you.”  



From:  <mailto:[email protected]>
[email protected]
[ <mailto:[email protected]>
mailto:[email protected]] On Behalf Of Tim Kilburn
Sent: Saturday, April 15, 2017 10:39 AM
To:  <mailto:[email protected]>
[email protected]
Subject: Re: Itunes accessible?



Hi,



Subscribing to a Podcast through iTunes is totally accessible.  Not sure
what planet the Apple Service rep was on when he told you this.  Yes, in
some cases on the web, VO does not read custom elements designed by some
developers, but within the Store pane of iTunes, subscribing to a Podcast
is
not one of those situations.  If you are in the Podcasts section of the
iTunes Store, there should be an item that reads 0.00 if the Podcast is
free
and some other price if it is not.  VO-space on that item and a
confirmation
dialog should appear.  Confirm and it's done.  Alternatively, if you need
to
verify that a Podcast has been subscribed to, it should be listed in your
Podcasts pane of your main iTunes Library.  In this area, you should also
be
able to download additional episodes and change your Podcast settings.



Later...



Tim Kilburn
Fort McMurray, AB Canada 



On Apr 14, 2017, at 23:43, David Diamond < <mailto:[email protected]>
[email protected]
< <mailto:[email protected]> mailto:[email protected]> > wrote:



               I was trying to subscribe to a podcast.  I clicked on the
link to Itunes provided and could not tell if I was subscribed or not.
Also, I am having trouble even navigating ITuens with both Windows and my
mac book pro.  Here is an interesting twist.  Even phoning the help desk
for
Apple did not really work as the service rep said the VO does not read out
everything or, specifically where you need to click.   



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