Hi Andrew,

Yes, there are a lot of opinions out there regarding clean installs.  Some 
swear by them, others not so much.  I'm in the "not so much" category.  If 
things are running normally in the earlier OS, then I would say that the clean 
install is unnecessary.  If you're experiencing problems, then by all means a 
clean install may fix some of those issues.  One of the problems that I find 
with people doing clean installs, is that they don't really do a true clean 
install.  The true clean install requires you to reinstall all apps, 
reconfigure all network settings, re-create user accounts etc.  Using any 
migration tools negates the possible benefits of the clean install.  I've not 
performed a clean install since probably 10.5 or so which includes computer 
changes, HD to SSD changes etc.  All runs smooth as silk as far as I can tell.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Oct 24, 2017, at 14:44, Andrew Lamanche <[email protected]> wrote:

Hello Tim,

I’ve taken the steps you’ve kindly recommended.  Let’s see what’s going to 
happen.  I did a clean install of High Sierra, hoping that I’m going to have 
fewer problems.  I’m not sure whether I did the right thing or not.  A lot of 
hassle.  I probably won’t do another clean install again.

Thanks again for your generous response as always.

Andrew

> On Oct 24, 2017, at 3:30 PM, Tim Kilburn <[email protected]> wrote:
> 
> Hi Andrew,
> 
> I am not seeing this on my iPhone 6S running the latest iOS release of iOS 
> 11.  It sounds like the Messages app is not properly coordinating with the 
> Contacts app.  I would go into your iCloud settings and verify that Contacts 
> is enabled and also verify that some of these specific contacts are 
> displaying properly in the Contacts app.  If things look normal when checking 
> these items, first thing to always do is restart your iPhone.  If you've done 
> that already, or if nothing improves, try turning off Contacts in iCloud then 
> turning it back on.  I've found that the best thing to do when turning it 
> off, is to turn it off, then back out of Settings, then re-open Settings and 
> the iCloud pane and to finally re-enable syncing of your contacts.
> 
> HTH.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Oct 24, 2017, at 03:19, Andrew Lamanche <[email protected]> wrote:
> 
> Just want to confirm from other users whether they are seeing this strange 
> behaviour: in Messages app on the mac and on the iPhone, previously 
> conversations were threaded by the name of the sender obtained from contacts. 
>  After I’ve updated to High Sierra and to iOS 11, conversations are not 
> always threaded at all and the sender name is missing, replaced by their 
> phone number.  This is a bit of a nuisance.  I’ve searched for a setting to 
> adjust but I can’t find it.  Might it be a bug?  The strange thing is that if 
> I compose a message first and choose a particular contact from Contacts, then 
> the message appears with the name of the person I have sent to but if they 
> reply to my message, their reply is not a part of the thread but appears 
> separately and it is their telephone number that appears in the list of 
> messages so you can’t tell who the message is from unless you read it.
> 
> I’m also having trouble deleting messages.  When I choose to delete a message 
> via the action menu, Messages app still reports this message.  Nor does the 
> status of the message changes when I’ve read it.  Is this something you are 
> noticing as well?
> 
> Andrew
> 
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