Hello,

Yes, these verification dialogs can be frustrating and if you are running an 
older operating system even non-intuitive, though I don’t remember exactly how.

Best thing to do right now is hold off for an hour or so before trying again. 
Then When typing in the security code even though there are 6 boxes the tool is 
set up to automatically move from box to box as numbers are typed. Also, I 
believe that on IOS devices that you can swipe right to get the next digit to 
input and don’t have to switch the rotor to character mode. Also, these 
security numbers have a limited lifetime so if it took you over a minute to 
enter the number that could have been the problem.

The good thing is that once a passcode has been entered you generally don’t 
need to re-approve that device unless it is idle for aa few months or you reset 
the device.

Best Wishes,

Jonathan Cohn 

> On Feb 9, 2018, at 11:18 AM, Jessica Moss <junglebookfa...@gmail.com> wrote:
> 
> I haven’t downloaded anything from the mac app store in ages, and I’m 
> guessing it’s asking this sense I just recently upgraded my phone.  I got an 
> alert on my phone that another device is trying to access my Apple ID, and 
> sent me a varificationn code that I’ve tried to enter multiple times, only 
> for the whole display screen to be hard to navigate, so I keep getting told 
> the code I entered is invallid, and now it’s told me I’ve entered the code 
> too many times and to try again later.  Has anyone else ever had this issue?
> 
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