Does anyone know what post paid means?

Marie Lyons

> On Mar 10, 2018, at 8:38 PM, M. Taylor <mk...@ucla.edu> wrote:
> 
> How to stop annoying robocalls on your iPhone or Android phone
> By Chris Welch
> 
> Mobile spam calls have been a nuisance for years, but over the last few
> months, it's felt to me like there's been a surge of them. I get between
> four and six calls daily, and a quick survey of friends shows that I'm not
> alone. Every waking day brings with it a new barrage. Robocallers have upped
> their game by masking their spam with local, genuine-looking phone numbers.
> Sometimes their nonsense is amusing - like when you get a threatening
> voicemail about your impending arrest over owed back taxes - but the vast
> majority of the time, it's an unwelcome distraction. It's all too easy for
> these scammers to wield the power of the internet and fire off countless
> calls with ease. And once even just a few people fall for a scam, they've
> made enough profit to cover their trivial expenses.
> 
> Robocalls have become so infuriating that the Federal Trade Commission
> received over 375,000 complaints about them every month last year. The
> agency routinely says it's doing its best to get a handle on the situation,
> and yes, there are occasionally significant crackdowns. But real-world
> feedback indicates that things are getting worse - not better - and it's
> starting to feel a little out of control. 
> 
> So if you're as sick as I am of pulling a vibrating phone out of your pocket
> only to see a random, suspect number, let's go over the options for fighting
> back and restoring some sense of peace. 
> First, I'll review some definitions since the carriers make important
> distinctions between these calls - even if they're all unwelcome and
> annoying. Here's how Verizon looks at things:
> .     Robocallers: Automated, prerecorded phone messages
> .     Spammers: Unwanted callers that may be calling indiscriminately to a
> large number of recipients; sometimes includes callers to whom you've given
> consent to contact you
> .     Fraud calls: An entity likely pretending to be someone they're not
> with malicious intent
> Option A: Block individual numbers one by one
> This is probably a hopeless endeavor if you're aiming to completely
> eradicate robocalls, but if there's a particular number that keeps calling,
> it's fairly easy to block it forever from your iPhone or Android phone. 
> 
> On iOS, just go to the Phone app, then your Recents, and tap the blue
> information icon to the right of the number you want to block. 
> For Android, the process isn't much different: go to the Recents section of
> the Phone app, long press on the bothersome number, and choose block. On
> some Android phones, you'll also be given the option of reporting the number
> as spam. 
> 
> Again, this will take a lot of persistent work on your part to keep the
> spammers away - and it's good for absolutely nothing against blocked or
> private callers. 
> 
> Option B: Trust (or pay) your carrier to protect you
> Most of the major mobile providers have taken steps to insert themselves as
> a barrier between you and these annoying callers. Unfortunately, two of them
> make you pay an extra monthly fee for their effort. 
> 
> AT&T: Call Protect
> Available for free for all postpaid customers. Unavailable on prepaid lines.
> AT&T has a free app, Call Protect, that's designed to block some fraudulent
> robocalls from reaching you, and you won't have to do anything besides
> install the software on your phone. It won't completely block spam or
> telemarketer calls, however; instead, Call Protect will identify those
> callers as "Suspected Spam" when the phone rings and give you the option of
> blocking their number in the future. Users can also manually block any
> numbers they'd like and report numbers to help improve the database.
> The important caveats to know are that Call Protect is only available to
> postpaid customers; prepaid customers can't use it at all. And the
> "Suspected Spam" feature only works in areas with AT&T HD Voice coverage.
> Also, the app is unable to block unknown callers altogether. 
> Download for iPhone | Download for Android
> Sprint: Premium Caller ID ($2.99 / month)
> If you're willing to add an extra charge to your monthly bill, Sprint's
> Premium Caller ID will identify spam callers and anyone not in your contacts
> list. It flags robocalls and spammers and assigns a "threat level" to give
> you an indication of how suspect the call might be.
> But despite costing a premium, Sprint's solution doesn't automatically block
> anything from getting through. You can block future calls from a number or
> report it, but the best Premium Caller ID will do is make it clear that you
> shouldn't answer. It won't stop your phone from ringing, and all it takes is
> someone dialing *67 before your number to thwart it and show up as "Blocked"
> on your caller ID. Here's an FAQ on the feature. 
> 
> T-Mobile: Scam ID and Scam Block
> Available for free for all postpaid customers.
> 
> T-Mobile includes two network-level layers of protection against
> robocallers, and both are free. Scam ID will identify known nuisance callers
> when your phone rings. It does that automatically without you having to
> install or sign up for anything. 
> You've got the option of enabling Scam Block to prevent those calls from
> ever popping up in the first place. To turn on Scam Block, dial #ONB#
> (#662#) from your T-Mobile phone. To disable it, just dial #OFB# (#632#).
> Like AT&T's tool, T-Mobile will only prevent known scammers and fraud calls.
> Telemarketers and spam calls will still get through. 
> There's also a third option, but it's another that costs extra money. For $4
> per month, you can subscribe to T-Mobile's Name ID service. It can "identify
> any caller's name and location and block any personal number, even if it's
> not in your address book." It also identifies organizations such as
> telemarketing agencies, political orgs, and survey callers. Name ID is
> included for free if you have a T-Mobile One Plus plan. 
> Verizon Wireless: Caller Name ID ($2.99 per month)
> 
> For no charge, you can block up to five phone numbers that you want to
> prevent from contacting you. However, blocks expire after 90 days and aren't
> very helpful against robocallers with numbers that change every day.
> If you really want to combat spammers, you'll have to pay for Caller Name
> ID, which identifies suspected bunk calls and lets you block those numbers
> in the future or report them. A free 10-day trial is available to help you
> decide whether the extra monthly fee is worthwhile.
> Option C: Protect yourself with third-party apps
> There are a number of services such as Nomorobo, RoboKiller, Hiya, and
> others designed to prevent robocalls from ever ringing your phone. Most of
> them require a monthly (or annual) subscription. At their core, these
> services rely on a constantly updating list of robocallers, spammers, and
> fraudsters and use that database to stop nuisance calls. (When I say
> constantly updating, I mean they're identifying thousands of bad numbers
> every day.) A call comes in, and the service runs it against that huge list
> of scam numbers. If it finds a match, the incoming call gets shut down
> before it reaches you. 
> 
> All of them allow you to maintain your own personal blacklist of numbers
> that might be bothering you and whitelist those you want getting through.
> Some work by downloading a dedicated contacts list - separate from your
> regular contacts - to your phone. But both iOS and Android have recently
> given these services more leeway in taking control over your phone app and
> stopping the jerks from ever reaching you. On iPhone, you'll have to enable
> them in the Settings app and give them caller ID permissions before they can
> start working. Apple shows you how to do that step-by-step right here. 
> I'd recommend looking into each of these services to see which one you like
> best. All of them are largely well-reviewed by customers, and all offer free
> trials to get started. One of these will ultimately be what you need to
> really fight back against the robocalls. It's just a matter of finding your
> favorite. 
> .     Nomorobo: 14-day free trial. After that, $1.99 / month or $19.99 /
> year 
> Download for iPhone | Download for Android
> .     RoboKiller: Free 7-day trial. After that, $2.99 / month or $24.99 /
> year 
> Download for iPhone | Coming to Android sometime in March
> .     Hiya: Free. Hiya partners with Samsung, AT&T, and T-Mobile to
> provide their spam ID services and also has standalone apps. 
> Download for iPhone | Download for Android
> .     TrueCaller: Free. 
> Download for iPhone | Download for Android
> Option D: Buy a phone from Samsung or Google that automatically identifies
> spam callers
> 
> Samsung's recent Galaxy S and Note smartphones automatically flag suspected
> spam calls right in the phone app as they come in. The company calls this
> feature Smart Call. 
> Same goes for the Google Pixel and Pixel 2, which turn the entire screen red
> as an easy "do not answer!" visual reference whenever a known spammer dials
> you up. These systems aren't perfect; my Pixel 2 XL still gets fooled by
> plenty of numbers that look like local calls. Speaking of which...
> Nuclear Option: Use Do Not Disturb to only allow calls from your contacts
> On both Android and iOS, you can set each operating system's Do Not Disturb
> mode to allow phone calls from only those people and businesses in your
> contacts list. This is a pretty drastic, sledgehammer solution to the
> problem of robocalls, and you're almost certainly going to miss calls that
> you would've liked to have answered. But those calls will go through to
> voicemail, and then you can add that number to your contacts for the future.
> I'd still only recommend this option if you're completely fed up, though,
> and only if you're very good and meticulous about keeping contacts up to
> date. 
> Why do more and more spam calls look like they're coming from a local
> number?!
> It's super annoying, isn't it? It's a trick called neighborhood spoofing,
> and RoboKiller has a good explainer on it here. In short, scammers think
> that a number matching your area code (and maybe even the first digits of
> your own number) will trick your brain and make you more likely to answer.
> And it makes their deception feel even more nefarious. What if it's a family
> emergency? Maybe it's your doctor's office or the pharmacy? 
> Thankfully the robocall blocker apps have gotten better at spotting
> neighborhood spoofing. RoboKiller claims it's been good at doing so since
> the beginning, and Nomorobo has also made detecting neighborhood spoofing a
> major focus.
> Tip: Don't forget to add yourself to the Do Not Call Registry
> In theory, telemarketers are supposed to be honoring the National Do Not
> Call Registry. You can add yourself to the list by visiting
> www.donotcall.gov. The FTC says to allow 31 days for legitimate telemarketer
> sales calls to stop. Once you've signed up, your presence on the Do Not Call
> Registry never lapses or expires, contrary to some recent rumors. There's no
> reason to renew or re-add your number to the list. 
> The Do Not Call Registry only covers sales calls. Charities, political
> groups, debt collectors, and surveys are still allowed to call you once
> you've signed up. Same goes for companies that you might've recently done
> business with. (You might be able to stop this specific case by verbally
> telling them to stop calling you.) Unfortunately, scammers / robocallers
> don't pay the DNC Registry any mind and just ignore the thing entirely. The
> robots answer to no one, which will have you circling back to one of the
> solutions earlier in this article. 
> Tip: Never let the robots know you're a real human
> Tempting as might be to swear up and down at a robocaller or scammer, your
> best course of action is to leave them unsure as to whether they connected
> with an actual person. Don't say anything. Don't push buttons - even if the
> robotic voice says doing so will prevent further calls. Put no faith or
> trust in the robot voice. Either just let it go through to voicemail or hang
> up immediately if you mistakenly picked up. 
> Tip: Complain to the FTC... probably in vain
> When all else fails and you're consumed by despair and anger over the
> never-ending interruptions, you can always report callers to the Federal
> Trade Commission. They're not going to pursue every individual complaint,
> but it's certainly important to keep the commission aware of the magnitude
> of this problem. And as I said earlier, sometimes the FTC does actually take
> down some of these scammers. 
> If you have a method of eliminating robocalls that I haven't listed here,
> definitely share it in the comments. It's very disappointing to me that two
> of the major US carriers are charging their customers added fees just to
> help get spam calls under control. You're already giving them plenty of
> money every month. I'm sure they're doing a lot behind the scenes to detect
> mass robocalling operations and defend their networks against them, but
> peace and quiet ought to be included in your regular mobile bill.
> 
> Original Article at:
> https://www.theverge.com/2018/3/6/17071478/spam-calls-how-to-stop-block-robo
> calls-robots-scam-iphone-android
> 
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