Hi Christine,
If your microphone has a mute switch make sure it is not turned on.

God bless.
Matthew Dierckens
Certified Assistive Technology Specialist
Macintosh, IOS  and Windows Trainer
JAWS for windows Certified - 2016
Canadian Phone: 519-962-9140
U.S. phone: 573-401-1018
Personal Email: matt.dierck...@me.com

> On Mar 13, 2018, at 11:08, Brandon A. Olivares <thepianist2...@gmail.com> 
> wrote:
> 
> No reason it shouldn't be possible, does it work if you use something like 
> QuickTime to record?
> 
> Sometimes I find that if I change input sources, I have to unselect and then 
> reselect the one I want before it really takes hold. Or just restart the 
> application and it should work.
> 
> Obviously check input volume and all that in sound preferences.
> 
> Brandon
> 
>> On Mar 13, 2018, at 11:03 AM, Kristeen Hughes <khwi...@gmail.com 
>> <mailto:khwi...@gmail.com>> wrote:
>> 
>> I am trying to record a file using the microphone on my Logatech, bluetooth 
>> headset. There is no sound when I do this. It lists the headset as the input 
>> source. What else am I missing, or is this not possible?
>> 
>> Thanks.
>> 
>> Kristeen
>> 
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