well, it might be time to file a complaint with the FCC, FTC and a few other places. Then call AT&T and inform them that if they refuse to work with you, you will take your business elsewhere. At that point, I am sure they will connect you to customer loyalty dept and try to convince you to stay on. Convince them that the only way you will stay on is if you can get the bundle you want that allows you full use of your internet.
oh, by the way, record the whole call so that if they fail to cooperate, you can take it to some local news investigator. The last thing AT&T wants just now is negative publicity (they are in talks to acquire another multimedia company). hope this helps. -eric On Apr 19, 2018, at 6:50 PM, Sarai Bucciarelli wrote: > Hi guys: > > Well as you all remember. I decided to cut the cord and only keep my ATT > Uverse Internet. Well, it turns out you only get unlimited Uverse Internet if > you have laland line and tv. If you just have the internet, they cap you. > Well I work from home, so work takes up all my Internet. > They will not let me bundle Directv Now, nor my cell service, which is > through ATT with my Internet to create the bundle. > > aah, the solution according to the ATT reps is to pay for a land line and TV. > I am beyond angry. Sarai D Bucciarelli www.linkedin.com/in/SaraiDBucciarelli > > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > [email protected] and your owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
