Dear Alex,
After booting my Mac, I had speech on the log on window, but not after logging 
into my user account.
Pressing cmd+F5 did nothing.
I pressed the commands to take a system snapshot as you suggested. Since I had 
no speech, I had to hole down the power button to shut down.
after rebooting and logging 
back in, how do I find the system snapshot, and what is its name?
Thanks,
Rob
 

> On Apr 14, 2018, at 6:56 PM, Alex Hall <[email protected]> wrote:
> 
> That's a new one for me. My only suggestion is to try something that worked 
> for me: if you're using portable preferences with VoiceOver, stop using them 
> and see if the problem persists. If you're already not using them, all I can 
> suggest is to grab a system snapshot and email it to Apple Accessibility. To 
> do this, wait for the problem to happen, then press command, option, control, 
> shift, and period, all at once. After ten minutes or so, Finder will open to 
> the results, a large file you can email with Maildrop or via a cloud service.
> 
> --
> Alex Hall
> 
> 
> 
> 
>> On Apr 14, 2018, at 11:21, Kristeen Hughes <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> I have a Mac Mini from 2016. This has also happened on previous Minis. I 
>> have never known it to occur on a laptop. I will be listening to music and I 
>> will quicklook another type of sound file or even sometimes a file that uses 
>> voiceover. I’m guessing that two sounds hit the in a very specific way and I 
>> lose not only the voice of voiceover, but all of it’s functionality as well. 
>> Other apps are still open and functioning, and, for example, if I can 
>> command+tab to iTunes, I can pause it. However, any VO command results in 
>> the default sound you get if you are at the top or bottom of a file or.
>> 
>> Is there any way to restore VO without rebooting the computer?
>> 
>> Thanks.
>> 
>> Kristeen
>> 
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