Yeah Got the same kind of feeling about that.

Mind you if customers spoke up they’d have to take notice.

Or would they.

From: [email protected] <[email protected]> On 
Behalf Of Donna Goodin
Sent: Friday, 1 June 2018 1:34 PM
To: [email protected]
Subject: Re: broken down arrow key on my 2017 MBP

Hey Simon,
Sadly, I don't think Apple cares much these days about what the customer 
thinks.  I suspect the new keyboard is here to stay.  But I agree, typing on 
the old keyboard was much more satisfactory and efficient.
Cheers,
Donna
On May 31, 2018, at 8:06 PM, Simon Fogarty 
<[email protected]<mailto:[email protected]>> wrote:

Donna,

Here here,
Fully with you on that statement.
Bring back the older keyboard style like that of my air.

From: [email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> On 
Behalf Of Donna Goodin
Sent: Friday, 1 June 2018 12:42 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: broken down arrow key on my 2017 MBP

Hi Tim,

Just in case the problem doesn't fix itself some day, the compressed air did do 
the trick.

In terms of this keyboard, overall,, I'd definitely prefer the old keyboard.  I 
kept thinking I'd get used to this one, but it just hasn't happened.
Cheers,
Donna
On May 31, 2018, at 9:59 AM, Tim Kilburn 
<[email protected]<mailto:[email protected]>> wrote:

Hi,

I make a lot more typos too.  I often hit the up arrow key when going for the 
right shift, an/or the question mark.  I've had the sticky key problem a few 
time time, but in all cases, it just went away on its own by the next day.  I 
don't have an Apple Store nearby, nor is there a certified Tech closer than a 
five hour drive, so, I'm glad when it fixes itself, or it's something I can do 
myself.

Later...

Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada

On May 31, 2018, at 06:33, Donna Goodin 
<[email protected]<mailto:[email protected]>> wrote:

I’m not a big fan of them, either. I’ve more or less gotten used to the action, 
but I do find that I make many more typos than I did on the old keyboard. Going 
to pick up some compressed air tonight. Keep your fingers crossed that that 
works!
Thanks,
Donna

Sent from my iPhone



On May 31, 2018, at 5:50 AM, Nickus de Vos 
<[email protected]<mailto:[email protected]>> wrote:

Hi
Lots of complaints all over the internet about the new butterfly keyboard on 
the latest Macbook’s specifically complaints about keys getting stuck as seams 
to be your case.

I can’t exactly remember what Apple recommends for cleaning it, but they 
actually have support articles on this. I think they recommend trying to clean 
it out with compressed air, maybe just double check.

If a Apple store isn’t too far from you and you still have Apple Care on the 
machine, then just take it to them to clean out.

Personally I hate those new keyboards and I dread the day when I have to 
upgrade my MBP to a newer one because of the keyboard.

Nick



On 31 May 2018, at 12:43, Donna Goodin 
<[email protected]<mailto:[email protected]>> wrote:

Hi all,

The down arrow key on my MBP has for all intents and purposes stopped working.  
It doesn't press down any more.  With some fussing about I can get it to work 
one time out of about 7.  Has anyone else seen this?  What did the fix involve? 
 Was it costly?
TIA,
Donna

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