Hi, I'm not sure on the specifics of that one. Different Malware things have differing levels of complications with respect to removal. Some, as you suggested, just take the deletion of the app, and a restart. Others pretend to delete, then somehow automatically reappear. These ones take a bit more effort, but usually can be deleted in the end. See what happens with that app when you delete it and restart.
Later... Tim Kilburn Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On Feb 14, 2019, at 10:48, Lorie McCloud <[email protected]> wrote: I installed it once on the advice of an Apple Care tech. I don't really feel I need it. I'll do my best to get rid of it. is there anything more to it than deleting the app? My Youtube Channel: "www.youtube.com/loriemccloud <http://www.youtube.com/loriemccloud> > On Feb 14, 2019, at 9:04 AM, 'Tim Kilburn' via MacVisionaries > <[email protected] <mailto:[email protected]>> > wrote: > > Hi, > > It sounds like Malware Bites is messing with your system. I realize the > sense of security that people get from software like Malware Bites, but I > find that these sorts of solutions often mess with your OS in a way that a > sighted person wouldn't notice, but VO does. If you have the ability to > uninstall that service, I would suggest that you do it,. You could then test > to see if your Mac behaves properly after that. If it makes no difference, > then you could re-install if you like, otherwise, I'd leave it gone. > > Later... > > Tim Kilburn > Apple Teacher > (with Swift Playgrounds Recognition) > Fort McMurray, AB Canada > > On Feb 13, 2019, at 21:40, Lorie McCloud <[email protected] > <mailto:[email protected]>> wrote: > > yes. it's a very odd problem. if I press and hold vo and then press M twice > vo will say "Menu extras, Menu extras" first in a normal tone or pitch and > the second lower sort of like an echo of itself. if I do anything to try to > move around I just get bonk bonk. so nothing shows. I tried vo f8 to get > there and the first time I landed in malware bytes. sometimes I'd just see > "frontend agent". it's just not going to let me in there. > > dropbox works fine even though I can't see it in menu extras. I can still > upload stuff to it and get sharable links and everything. > My Youtube Channel: > "www.youtube.com/loriemccloud <http://www.youtube.com/loriemccloud> > > >> On Feb 13, 2019, at 9:22 PM, 'Tim Kilburn' via MacVisionaries >> <[email protected] <mailto:[email protected]>> >> wrote: >> >> Hi, >> >> If you're not seeing Google Drive in the Menu Extras, then it's not properly >> logged in, and that would be the same for DropBox. Could you give more >> details on your problems with the menus and menu Extras? That sounds like >> an odd problem. >> >> Later... >> >> Tim Kilburn >> Apple Teacher >> (with Swift Playgrounds Recognition) >> Fort McMurray, AB Canada >> >> On Feb 13, 2019, at 18:50, Lorie McCloud <[email protected] >> <mailto:[email protected]>> wrote: >> >> part of my problem is that menu extras doesn't work correctly on my Mac. it >> will seldom show me Google drive and sometimes not even dropbox although I >> see that more often. after I have been trying to get menu extras to work >> right 2 or 3 times I can no longer even get the Apple menu to put my >> commputer to sleep. if I press the button and don't hold it too long then it >> gives me the Aple menu options. something's wrong but I can't figure out >> what it is. >> >> yes. you're right. I'm using backup and sync. that's what it wants to use. >> >>> On Feb 13, 2019, at 5:28 PM, 'Tim Kilburn' via MacVisionaries >>> <[email protected] <mailto:[email protected]>> >>> wrote: >>> >>> Hi, >>> >>> Go up to the Extras Menus and VO-space on the Google Drive thing. If >>> you're signed in, then sign out and Quit Google Drive from that menu item. >>> Go back into the Applications folder and open Backup & Sync or Google >>> Drive, whichever one you're using. I seem to recall that you're using >>> Backup & Sync, so try opening that. It will likely ask for your Google >>> credentials again. Enter them and let it do its thing. It should sync all >>> up again. >>> >>> Later... >>> E >>> Tim Kilburn >>> Apple Teacher >>> (with Swift Playgrounds Recognition) >>> Fort McMurray, AB Canada >>> >>> On Feb 13, 2019, at 16:10, Lorie McCloud <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> it appears that I am signed into my drive. I signed into it not long ago >>> and that time I was able to set things the way I wanted them and get >>> sharable links and everything. now, when I go back to that place, it shows >>> what's in the drive on my computer but also some things I deleted a long >>> time ago. when I pull up the context menu for a certain file, I see the >>> option of: "Get sharable link" but when I hit enter on it or vo-space (I've >>> tried both) it doesn't show me a link. >>> >>>> On Feb 13, 2019, at 4:19 PM, 'Tim Kilburn' via MacVisionaries >>>> <[email protected] <mailto:[email protected]>> >>>> wrote: >>>> >>>> Hi, >>>> >>>> First, it sounds like you're no longer signed in to your Google Drive on >>>> the Mac. That would make it so that things that were deleted were not >>>> synced with the Google Cloud. This would also probably make it so that >>>> you couldn't share files from the Finder. If you are sharing to another >>>> Google user, then there's no need to send things as a "sharable link". >>>> You can simply share the file and check the box that sends them a message >>>> that something was shared with them. In that web dialog that appears when >>>> you share something, there is also the sharable link if you choose to send >>>> that link instead. >>>> >>>> Later... >>>> >>>> Tim Kilburn >>>> Apple Teacher >>>> (with Swift Playgrounds Recognition) >>>> Fort McMurray, AB Canada >>>> >>>> On Feb 12, 2019, at 16:12, Lorie McCloud <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> sometimes I can get a sharable link for a file on the drive in my Mac and >>>> sometimes I can't. the other day I couldn't so I went to it on the web. >>>> the option for "get sharable link" was there but it didn't show a link. it >>>> only gave me my settings for sharing links.does anybody know what the >>>> problem is here? also, some things that I've deleted from the drive on my >>>> computer still show up on the website. how do I delete them entirely? >>>> >>>> thanks. >>>> Lorie >>>> >>>> -- >>>> The following information is important for all members of the Mac >>>> Visionaries list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your Mac Visionaries list moderator is Mark Taylor. 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You can reach mark at: >>>> [email protected] <mailto:[email protected]> and your owner is Cara Quinn - you >>>> can reach Cara at [email protected] <mailto:[email protected]> >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/[email protected]/ >>>> <http://www.mail-archive.com/[email protected]/> >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected] >>>> <mailto:[email protected]>. >>>> To post to this group, send email to [email protected] >>>> <mailto:[email protected]>. >>>> Visit this group at https://groups.google.com/group/macvisionaries >>>> <https://groups.google.com/group/macvisionaries>. >>>> For more options, visit https://groups.google.com/d/optout >>>> <https://groups.google.com/d/optout>. >>> >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> [email protected] <mailto:[email protected]> and your owner is Cara Quinn - you >>> can reach Cara at [email protected] <mailto:[email protected]> >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> <http://www.mail-archive.com/[email protected]/> >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To post to this group, send email to [email protected] >>> <mailto:[email protected]>. >>> Visit this group at https://groups.google.com/group/macvisionaries >>> <https://groups.google.com/group/macvisionaries>. >>> For more options, visit https://groups.google.com/d/optout >>> <https://groups.google.com/d/optout>. >>> >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> [email protected] <mailto:[email protected]> and your owner is Cara Quinn - you >>> can reach Cara at [email protected] <mailto:[email protected]> >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> <http://www.mail-archive.com/[email protected]/> >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To post to this group, send email to [email protected] >>> <mailto:[email protected]>. >>> Visit this group at https://groups.google.com/group/macvisionaries >>> <https://groups.google.com/group/macvisionaries>. >>> For more options, visit https://groups.google.com/d/optout >>> <https://groups.google.com/d/optout>. >> >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> [email protected] <mailto:[email protected]> and your owner is Cara Quinn - you >> can reach Cara at [email protected] <mailto:[email protected]> >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/> >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at https://groups.google.com/group/macvisionaries >> <https://groups.google.com/group/macvisionaries>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. >> >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> [email protected] <mailto:[email protected]> and your owner is Cara Quinn - you >> can reach Cara at [email protected] <mailto:[email protected]> >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/> >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at https://groups.google.com/group/macvisionaries >> <https://groups.google.com/group/macvisionaries>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > [email protected] <mailto:[email protected]> and your owner is Cara Quinn - you can > reach Cara at [email protected] <mailto:[email protected]> > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/> > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/macvisionaries > <https://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > [email protected] <mailto:[email protected]> and your owner is Cara Quinn - you can > reach Cara at [email protected] <mailto:[email protected]> > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/> > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/macvisionaries > <https://groups.google.com/group/macvisionaries>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ <http://www.mail-archive.com/[email protected]/> --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]>. To post to this group, send email to [email protected] <mailto:[email protected]>. Visit this group at https://groups.google.com/group/macvisionaries <https://groups.google.com/group/macvisionaries>. For more options, visit https://groups.google.com/d/optout <https://groups.google.com/d/optout>. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. 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