Hello,

Their Are a few ways to do this. It Depends on what version of the Mac OS your 
running. However if you type in your password three times incorrectly you 
should get a password hint. From there you should get a box which says to reset 
Using your Apple ID. This will work if the account on three the Mac is the Same 
as your iPhoneOr Such. If Not, the only way to reset a password is to go to 
Recovery. Do that by turning off the Mac and after hitting power then hit 
command r. Once you get to the recovery screen you herd need sighted help for 
you need to get to the utilities menu. Voice over Does not read that choice or 
at least it did not do it for me. Once in the utilities menu, You Have to go to 
terminal. Once in terminal you herd need to type r e s e t p a s s w o r d. 
After that you just follow the prompts. Again in my experiences sighted 
assistance is a Must.

Hope this helps. Feel free to ask questions if you have them.                   
                                                                                
                                                                                
                                                            

Sincerely,

Michael maslo

> On Oct 18, 2019, at 21:20, wayne coles <[email protected]> wrote:
> 
> hello i had to take my mac in to the apple store and have the os reinstalled 
> but i have forgot the password i set up quickly in the store so on login is 
> there a way to bypass the log in screen and reset a new password please
> 
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