Why did you have to take your machine in to an apple store to get the OS 
reinstalled?

That should be something you can do yourself.

As for your password,
If the OS was completely installed by the store rather than updated by them 
then they will have to tell you what your password is.

Or if you have your mac  set to have or allow your apple id to reset the 
password for the machine then you could do it through your apple id,

Or if you are comfortable with the Mac OS then you could

 Start your machine up on to a USB Flash drive 
Or into the recovery console using from power off, Command plus R 

Then under the utilities menu open the terminal 
Type in "resetpassword" 

Then in this password reset window you will have any user accounts setup on the 
machine available and be able to reset the password for it.

Note that when you restart the machine you will be prompted to either update or 
create a new key chain for the user account.

-----Original Message-----
From: [email protected] <[email protected]> On 
Behalf Of wayne coles
Sent: Saturday, 19 October 2019 3:21 PM
To: 'Andrew Lamanche' via MacVisionaries <[email protected]>
Subject: forgot password on mac

hello i had to take my mac in to the apple store and have the os reinstalled 
but i have forgot the password i set up quickly in the store so on login is 
there a way to bypass the log in screen and reset a new password please

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