Hi Patrick, Google likes to do things a little different than most. The things we know as mailboxes in most iMap mail accounts like iCloud and other services are known as labels in Google. this is not just a semantic difference, but is just the way Google does things. Apple Mail and other mail clients do some fancy coding to make Google's version of iMap work well within their environment. Now, keeping this in mind, the All Mail label in Google is a collection of all your mail. Whether it's also a part of other labels like InBox, Deleted Messages, Important, or anything that you may have created yourself, all messages that you receive are always a part of All Mail as well as being a part of the other mailbox, or mailboxes. So, if you had some messages in your Google InBox at the top of your list as you mentioned, and if you accidentally deleted them, they would be removed from the InBox, be assigned the Deleted Items label and would remain within the All Mail labelled items. New messages should still be labelled with the InBox label and thus show up under the Inbox, Google, mailbox within Apple Mail. There are ways of configuring other labels to go to specific locations, but I'm not aware of being able to reassign the InBox.
Later... Tim Kilburn Jamf Certified Tech Apple Teacher (with Swift Playgrounds Recognition) Fort McMurray, AB Canada On Feb 18, 2020, at 09:45, Patrick Ford <[email protected]> wrote: Hi TIm, Thank you for your help. I do have two account; google and iCloud. The way I hear the mailbox list is this: at the top, there is inbox, under this there is iCloud and then google; then there is junk which under this has also iCloud and google; then there are the archive boxes, then important and then all mail. Now, under the word inbox at the top, there is google as i said, and this is where all the messages for my google account were going. But this morning, after hitting a key or two three messages in the box were suddenly gone. And when I searched for them I found them first in archive, then later strangely, in all mail. And now all the mail goes in this box. I am trying to understand what you are saying, but I am new to the mac book air so you are trying to guide me but I have little understanding so far. haha thanks so much though. patrick > On Feb 18, 2020, at 10:45 AM, 'Tim Kilburn' via MacVisionaries > <[email protected] <mailto:[email protected]>> > wrote: > > Hi, > > All Google mail goes to the All Mail label no matter what. That is the > nature of the Google eMail service structure. I suspect that you are simply > focused on the All Mail label/mailbox instead of the main InBox for your > Google account. Do you have multiple accounts in the Mail app? If not, then > press cmd-1 to bring focus to the InBox. If you do have multiple accounts, > make sure that the Mailbox list is visible by pressing cmd-shift-m. This > command is a toggle, so it will show/hide the Mailbox list. Once the Mailbox > list is visible, navigate to it, interact with it, and navigate to the InBox > for your Google account. All your Google account InBox messages should still > reside there. > > HTH. > > Later... > > > Tim Kilburn > Jamf Certified Tech > Apple Teacher > (with Swift Playgrounds Recognition) > Fort McMurray, AB Canada > > On Feb 18, 2020, at 08:19, Patrick Ford <[email protected] > <mailto:[email protected]>> wrote: > > Hi, > THe default inbox in apple mail for google was the google inbox. But now, > somehow, all new mail arrives in the all mail box. > How do I get the google mail to use the google inbox once again? > Thanks. > patrick > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. 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