Thanks Jonathan, That may be what I need and will give them a call this week.

From E.T.'s Keyboard...
   [email protected]
Many believe that we have been visited
in the past. What if it were true?

On 5/10/2020 5:31 AM, Jonathan C. Cohn wrote:
Verizon does have aan accessibility desk look at the footer of the web site.

Sent from my iPhone

On May 9, 2020, at 10:26 PM, 'E.T.' via MacVisionaries 
<[email protected]> wrote:

   I am on a friend's Verizon plan. Last week Verizon made changes which 
apparently killed my access t my account (cell service still working). Every 
tie I redid my account, it would go away again after midnight.

   I think it is due to the captchas they are using. I saw a button for it on 
the iPhone, don't recall the exact text. Nothing happened when I clicked on it 
abd I was able to complete the registration and access my account. But I 
suspect it will go away again. An agent my friend talked to said she did not 
see any details in my account. no user ID no email address even though I have 
entered it all. And I do not receive an email from Verizon confirming my 
registration.

   So it takes me back to the captchas. Has anyone encountered this with 
Verizon or any other company?

 From E.T.'s Keyboard...
   [email protected]
Many believe that we have been visited
in the past. What if it were true?

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