Nice thought, Karen, but Apple would never refuse them that designation. Nor 
should they. Unfortunately, Kindle sometimes has books that iBooks doesn’t 
have, so I would hate for those books to be unavailable. The guy at Amazon told 
me that this is not an issue on Kindle devices, only in the IOS app. We’ll see, 
but I figure the likelihood of them ever fixing it is pretty close to zero.
Cheers,
Donna

Sent from my iPad

> On Aug 14, 2020, at 6:23 AM, Karen Lewellen <klewel...@shellworld.net> wrote:
> 
> Donna,
> Is this a new issue?
> granted I have never used  Kindle in any form, but that sort of display 
> situation  seems  well loopy.
> Do not many students use the app for textbooks?
> makes me wonder if Apple  might be the better place to complain.  granted I 
> may be  incorrect but does not a company have to get Apple's okay before they 
> can state their program  works on Ios or even the mac?
> If so, given Apple's   accessibility commitment, can they refuse such a 
> designation  if the application  does not work well   from an access 
> standpoint?
> Kare
> 
> 
> 
>> On Fri, 14 Aug 2020, 'Donna Goodin' via MacVisionaries wrote:
>> 
>> I had the same experience Karen describes. I called them to report that 
>> books don't display properly in the Kindle app on IOS. It's like all the 
>> formatting stripped, and the text reads in one giant line with no paragraphs 
>> or chapter headings or anything. The tech support person was very nice, and 
>> said he would submit it as a feature request, but nothing has changed.
>> Cheers,
>> Donna
>> 
>>>> On Aug 13, 2020, at 10:37 PM, Tim M <mrga...@gmail.com> wrote:
>>> 
>>> That is why I use my phone ap to buy from them.
>>>> On Aug 13, 2020, at 5:58 PM, Karen Lewellen <klewel...@shellworld.net> 
>>>> wrote:
>>>> 
>>>> Not personally surprised  the so called captcha solutions have been 
>>>> nonfunctional for several months now at least.
>>>> My conversations with Amazon indicate their disability team exists to put 
>>>> items in carts, not to address correct or impact any aspect of inclusion 
>>>> at all.
>>>> Kare
>>>> 
>>>> 
>>>> 
>>>> On Thu, 13 Aug 2020, Eric Oyen wrote:
>>>> 
>>>>> Hello all,
>>>>> 
>>>>> Recently, I had a bit of a go around with disability support on amazon. 
>>>>> Essentially, I was confronted with their captcha system when trying to 
>>>>> get the app to log in. After the password was accepted, the captcha came 
>>>>> up and I tapped the audio alternative, only to be confronted with a page 
>>>>> that stated “the page you requested does not exist”. After calling amazon 
>>>>> customer support, I was told there wasn’t anything they could do about 
>>>>> this currently.
>>>>> 
>>>>> So, are there apps on the App Store that anyone knows of that can read a 
>>>>> captcha and solve it? I tried finding a few, only to end up with a lot of 
>>>>> search results for image rendering, editing and the like. Not one single 
>>>>> solver in the bunch.
>>>>> 
>>>>> Honestly, this is very frustrating and the fact that amazon is so big 
>>>>> that they feel they can flout the law makes it even more so. Any 
>>>>> suggestions or help would be greatly appreciated.
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Eric
>>>>> 
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