Good evening,

I would say that it is likely easier for someone to learn to use an Apple with 
the VoiceOver screen-reader if they have never used a Windows screen-reader 
before, than if they had.  That being said, I personally find the JAWS 
screen-reader for Windows a little more intuitive than VoiceOver.  I have, 
however, been using JAWS for Windows for 5 years and VoiceOver for only one 
year.

I think that learning either VoiceOver for Apple or JAWS for Windows are quite 
a reasonably accomplishable task for someone who is willing to put in the time 
and energy to learn.

HTH,
Everett Zufelt
http://zufelt.ca

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On 2010-03-15, at 8:47 PM, bilgerat wrote:

> I'm not blind myself but have a blind friend. She's in her fifties and
> has little experience of computers. She was sold a Mercury system  by
> RNIB a couple of years back but can't get to grips with it. Nor can I.
> the system seems unstable and support is extremely limited. There is
> also no tuition available at all except audio discs which are
> seriously deficient in various respects.
> 
> So as a macbook user myself I wonder whether that might be a suitable
> alternative for her. Basically she wants a computer for using the
> internet, for such everyday things as reading a paper, ordering
> groceries online, and using the BBC's I-player. But I'm really
> concerned that it might be too difficult to learn. There doesn't seem
> to be anyone at Apple UK who is actually experienced at using
> voiceover. I found one guy at Apple who gives one-to-one tuition to a
> blind user, but he told me they have given up on trying to use it to
> navigate web pages because it's just too complex!
> 
> So I would be really grateful for advice on this - how difficult is it
> for a computer beginner to learn to use; what kind of support if any
> is available, any any other things that need thinking about.
> 
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