Hi Herbie,

As John describes in that message below, prior to the Big Sur update that is 
exactly how it worked for me – just and easy swipe or VO-left/right and press 
the accept button. Now, with the update to Big Sur there is no simple way to 
just navigate to the accept button when the call comes in.

Eileen
From: Herbie Allen 
Sent: Monday, December 28, 2020 1:13 PM
To: macvisionaries@googlegroups.com 
Subject: Re: A Problem Answering Incoming Face Time Calls?

Ever since updating to Big Sur, my VO focus has  never been in focus for 
FaceTime calls. 



  On Dec 28, 2020, at 12:01, John Panarese <jpanar...@gmail.com> wrote:

    If the focus is on the window, you should be able to VO-arrow to the, 
accept, button and then VO-space. If you have to use the notification center to 
answer, then use the approach I mentioned before. Usually, for me, the 
VoiceOver focus is right in the FaceTime call window and I just have to 
navigate to the, accept, button. 


  Take Care

  John D. Panarese
  Director
  Mac for the Blind
  Tel, (631) 724-4479
  Email, j...@macfortheblind.com
  Website, http://www.macfortheblind.com

  APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

  AUTHORIZED APPLE STORE BUSINESS AFFILIATE

  MAC and iOS VOICEOVER TRAINING AND SUPPORT






    On Dec 28, 2020, at 11:40 AM, 'Eileen Scrivani' via MacVisionaries 
<macvisionaries@googlegroups.com> wrote:

    John,

    Thanks, but just to make sure I understand, should I do these steps after 
doing a VO+O to get into the notification area, or as soon as the call comes 
through do it right where the VO focus is at?

    Eileen

    From: John Panarese 
    Sent: Sunday, December 27, 2020 8:07 PM
    To: 'Andrew Lamanche' via MacVisionaries 
    Subject: Re: A Problem Answering Incoming Face Time Calls?

      VO-command-space on the notifications and VO-down arrow down the options. 
You can then VO-spacebar. 



    Take Care

    John D. Panarese
    Director
    Mac for the Blind
    Tel, (631) 724-4479
    Email, j...@macfortheblind.com
    Website, http://www.macfortheblind.com

    APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

    AUTHORIZED APPLE STORE BUSINESS AFFILIATE

    MAC and iOS VOICEOVER TRAINING AND SUPPORT






      On Dec 27, 2020, at 7:35 PM, 'Eileen Scrivani' via MacVisionaries 
<macvisionaries@googlegroups.com> wrote:


      Hello All,

      Since I updated to Big Sur on my 2014 Mac Book Pro, I have not been able 
to answer incoming Face Time calls on the computer. I know that VO+O takes me 
to the notification center, but I am unsure what to do to try and find the 
answer/accept button on incoming calls. I am able to place out-going with Face 
Time, however.

      Does any one else have this problem and know the solution? And, second, 
is it a bug or just my problem with not knowing what to do?

      I called Apple Accessibility to ask for some assistance and I was told 
that I really should not update as soon as the OS updates come out, but rather 
wait a year or even two. It used to be so simple to either swipe on the track 
pad or VO+ Left/right-arrow to the needed button.

      Seems to me it has something to do with accessing the notifications since 
I could not even get a screen sharing session going with their tech support. 

      Thanks for any pointers in the proper direction.

      Eileen

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