Hi all,

Thanks everyone for your helpful suggestions. But I think there’s a point that 
has been lost, perhaps in all the messages involved in this thread. There’s 
something really messed up on this computer. When I open accessibility 
preferences, and try to check voiceover, I get the spinning Beachball of death. 
So the problem isn’t that the volume of the voice is turned down to low. 
There’s something that is keeping VoiceOver speech from running. And I have no 
idea what it is or how to find it. Clearly, neither did the people at the 
service provider I went to today. This is something deep in the system 
somewhere and I don’t know how to find it. And I don’t know anyone who can help 
me find it. That’s why I’m going to return this computer.

Thanks for all your helpful suggestions, though. In a normal situation, they 
would have made sense.
Cheers,
Donna

Sent from my iPhone

> On May 5, 2021, at 7:12 PM, [email protected] wrote:
> 
> Another option to try is connecting a USB headset to the Mac if you can get 
> a USB adapter for the USBC port.
> 
> -----Original Message-----
> From: [email protected] <[email protected]> On 
> Behalf Of alia robinson
> Sent: Wednesday, May 5, 2021 6:56 PM
> To: [email protected]
> Subject: Re: experience with N1 MacBook Air
> 
> can you not try to get speech on with your braille display? I know I had to 
> do that once, did a read all then used the display to turn up my VO volume, 
> maybe speech volume got muted or turned down.
> 
>> On May 5, 2021, at 6:42 PM, 'Donna Goodin' via MacVisionaries 
>> <[email protected]> wrote:
>> 
>> Update finished, still no speech.
>> Cheers,
> 
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