Hi Brad, and all,

Just a quick update.  I went to the nearest Apple store--about an hour 
away--only to find that they did not have any MBAs in stock.  So, I returned 
the other machine, and have ordered a new one directly from Apple online.  
Delivery is supposed to be between May 14-18, so for now, I wait.
Cheers,
Donna


> On May 7, 2021, at 11:57 AM, Brad Snyder <wb...@swbell.net> wrote:
> 
> Hi Donna,
> 
> I am keeping my fingers crossed in the hope that you will have better luck 
> with your exchanged MacBook Air.
> I am confident that you will have better luck setting up the new machine as a 
> new computer than doing a restoration from a Time Machine backup.
> As I said before, starting clean is the recommended way to go by most IT 
> professionals.
> I don’t think some people understand that doing a restoration from a Time 
> Machine backup is different than using Time Machine to transfer files and 
> other data from a backup.
> When restoring from a Time Machine backup, you are essentially wiping the 
> destination machine, and essentially cloning the old machine onto the new 
> machine.  this transfers all the settings and configurations from the old 
> machine to the new one.
> When considering that the M1 Macs are very different internally from the 
> older Intel based Macs, this opens the door to a lot of compatibility 
> conflicts, which I believe is at the root of the problems you have 
> experienced with your new M1 MacBook Air.
> 
> Please let me know how it goes with your exchanged machine.
> 
> - Brad -
> 
> 
> On May 7, 2021, at 08:40, 'Donna Goodin' via MacVisionaries 
> <macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>> 
> wrote:
> 
> Hi Brad,
> 
> That makes two of us!  I know the works out of the box thing is setting the 
> bar kind of high, but even so, this one really takes the cake.  The thing 
> that most irritates me about all this, is that when I googled the error 
> message about not having an available user for authorization, it was all over 
> the internet.  I followed the steps exactly as described at Apple Support, 
> and there was no mention of the possibility of receiving that error there.  
> Had there been, I probably wouldn't have tried to erase and reinstall.  Apple 
> really should include that in their instructions, and better yet, find a fix 
> for it, because it really is a show-stopper.
> 
> I think I've decided I'm going to do as you suggest, and exchange it.  
> Clearly other users have not had the problems I have had, so I'll give it one 
> more go.  As for Time Machine, I will probably use it to restore files, but 
> nothing else.  It seems unlikely that the Time machine restore had anything 
> to do with the authorization error, but who knows whether it was the cause of 
> my original issues with Voiceover.  I personally agree with others that if 
> it's a supported method of migrating data, it shouldn't result in such major 
> issues, but that doesn't mean it didn't.
> Take care,
> Donna
> 
>> On May 6, 2021, at 9:12 PM, Brad Snyder <wb...@swbell.net 
>> <mailto:wb...@swbell.net>> wrote:
>> 
>> Donna,
>> 
>> I am really puzzled by all the issues you have experienced trying to setup 
>> your M1 MacBook Air.
>> While I don’t have an M1 Mac at this time, I know of several others who have 
>> M1 macs, and have not experienced the problems that you’ve had with setting 
>> up  your new machine.
>> I do know that the M1 is a completely different animal than the prior Intel 
>> Mac, and I can’t help but think there is something in the configurations 
>> that are brought over to your new Mac through the Time Machine backup, and 
>> are causing some kind of conflict with the M1 environment.
>> If you decide to exchange your bad M1 MacBook Air for another one, you might 
>> consider setting the new one up as a new Mac, and see if that works out any 
>> better.  If you do this and still have problems, I guess you can return that 
>> one and get your money back.
>> Hopefully, you won’t have to do that.
>> 
>> - Brad -
>> 
>> 
>> On May 6, 2021, at 17:29, 'Donna Goodin' via MacVisionaries 
>> <macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>> 
>> wrote:
>> 
>> Hi all,
>> 
>> As I mentioned, I'll now be returning my MBA.  I have to decide whether to 
>> return it, or exchange it.  After my experience this week, I am very 
>> concerned that this computer just may not be ready for prime-time.  I don't 
>> mean to go negative, but I would appreciate it if anyone who owns one of 
>> these machines could share about any problems that you have encountered.
>> TIA,
>> Donna
>> 
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