Hi,

Yes, that sounds like a swolen battery.  From a safety prospective, you should 
not even be plugging it in anymore, as it is at risk of bursting.  I’m doubtful 
that you’ll be able to find a battery for that age of MacBook Air.  It’s 
certainly worth taking it in to an authorized Apple service provider though to 
see.  My estimation is that it would be up to $500 to replace the battery if it 
can be found.  That’s also hoping that there’s no damage to anything inside due 
too the swollen battery.  Finances aside, my thought is that you’d be best to 
simply get a new machine.  Again, if finances do not permit this in your world, 
hopefully, something can be figured out.

Later…


Tim Kilburn
Jamf Certified Tech
Apple Professional Learning Specialist
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada

> On May 26, 2021, at 10:25 AM, Traci Duncan <[email protected]> wrote:
> 
> Hi Al,
> 
> Has anyone tried to service an old MacBook? Is this something the Apple Store 
> will still do?
> 
> My assumption here as I'm going to need the battery replaced. I opened up my 
> old MacBook Air, and the trackpad is lifted upward. The battery is also 
> nonresponsive. It remains at 0%, power connected, not charging.
> 
> What are your thoughts? Is it worth it? I have no idea how much it might cost.
> 
> Thank you,
> Traci
> 
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