Hi. I was almost going to schedule an appointment at the Apple store this weekend, but now I don’t have to. :-) I think I was restarting my phone wrong. I was hitting the volume in the side button to power it off and then I did the same thing to restart it. After I hit the side button only, it started a lot quicker. I also turned off screen recognition so I think that helped. I had not tried Safari in a few hours, and clicked on a Facebook link in an email to see if that would work. I had to sign in to the website again, but after that The page loaded and voiceover started reading the page when I touched the screen without a problem! I went to newsmax.com to read something else, and voiceover had no problem reading the webpage. I think I just had to restart my iPhone the correct way and everything got fixed! Thanks for your help. Katie
Sent from my iPhone > On Jan 7, 2022, at 3:12 PM, Brad Snyder <[email protected]> wrote: > > This is a very good point. > > - Brad - > > > > > On Jan 7, 2022, at 16:02, Agent086b <[email protected]> wrote: > > Hi, > would you have screen recognition turned on? > This can play havoc sometimes. > Max. > >> On 8 Jan 2022, at 8:41 am, Kathryn Zodrow <[email protected]> wrote: >> >> Hi. I tried opening another website on safari again, but voiceover just >> takes me right to the status menu like before. Voiceover still isn’t reading >> anything on the webpage and justdisplays a blank screen when I try to swipe >> any direction or tap on anything. I might make an appointment at the Apple >> store this weekend and see if they can help me figure out what’s going on. >> Katie >> >> >> Sent from my iPhone >> >>>> On Jan 7, 2022, at 10:54 AM, Kathryn Zodrow <[email protected]> wrote: >>>> >>> Hi. Yes, when I’ve tried opening Safari Voiceover doesn’t let me access >>> the bottom of the page where the tabs are located. I’ve cleared my history >>> in Safari, so I will try opening a website and see if it finally reads the >>> web page. >>> Katie >>> >>> Sent from my iPhone >>> >>>>> On Jan 7, 2022, at 9:38 AM, Brad Snyder <[email protected]> wrote: >>>>> >>>> Yes, well I have experienced the same issue before, and find closing the >>>> problematic tab tends to do the trick. I suggested closing all open tabs >>>> as an extra measure to make sure any other problematic tabs are eliminated >>>> from the equation. >>>> >>>> - Brad - >>>> >>>> On Jan 7, 2022, at 11:09, 'Tim Kilburn' via MacVisionaries >>>> <[email protected]> wrote: >>>> >>>> Hi Brad, >>>> >>>> That is a great idea. I gathered from her explanation though, that she >>>> was unable to access anything on the browser page at all. I therefore >>>> assumed, possibly wrongly, that she would not have access to those items >>>> along the bottom of the screen. If I am mistaken, then your suggestion >>>> would be the preferred one in my opinion. Thanks. >>>> >>>> Later… >>>> >>>> >>>> Tim Kilburn >>>> Jamf Certified Tech >>>> Apple Professional Learning Specialist >>>> Apple Teacher >>>> (with Swift Playgrounds Recognition) >>>> Fort McMurray, AB Canada >>>> >>>>> On Jan 7, 2022, at 10:00, Brad Snyder <[email protected]> wrote: >>>>> >>>>> Alternatively, I suggest while Safari is open, you double tap and hold >>>>> the Tabs button and select the option to close all open Tabs. >>>>> This will close the problematic web page, as well as any other open tab. >>>>> >>>>> HtH. >>>>> >>>>> - Brad - >>>>> >>>>> On Jan 7, 2022, at 09:54, 'Tim Kilburn' via MacVisionaries >>>>> <[email protected]> wrote: >>>>> >>>>> Hi, >>>>> >>>>> It sounds to me that Safari is trying to continually open the page that >>>>> it was having a problem with. So, every time you open Safari, it opens >>>>> the last page that you were on. Since this was a problem page, you’re >>>>> getting that problem page each time you open Safari. >>>>> >>>>> I suggest that you clear your history. To accomplish this, go to >>>>> Settings, Safari and swipe to find the “Clear History and Web Site Data”. >>>>> When doing this in Settings, I believe that it clears all history and >>>>> web-site data. When doing this within Safari itself, I believe it’s more >>>>> granular and you could clear a shorter time period. Since your Safari is >>>>> being so uncooperative when opening it at all, doing it from the Settings >>>>> is likely more successful for you. So, follow the prompts after >>>>> double-tapping the “Clear History and Web-Site Data” button and >>>>> hopefully, this will allow Safari to work properly again. >>>>> >>>>> HTH. >>>>> >>>>> Later… >>>>> >>>>> >>>>> Tim Kilburn >>>>> Jamf Certified Tech >>>>> Apple Professional Learning Specialist >>>>> Apple Teacher >>>>> (with Swift Playgrounds Recognition) >>>>> Fort McMurray, AB Canada >>>>> >>>>>> On Jan 6, 2022, at 18:32, Kathryn Zodrow <[email protected]> wrote: >>>>>> >>>>>> Hi Jason. >>>>>> I tried closing Safari and then re-opening it again, but voiceover still >>>>>> doesn’t see the page. I also restarted my phone a couple times and >>>>>> nothing works. It’s like the page starts to load, and then it sounds >>>>>> like it’s finished loading a couple seconds later. Its like Voiceover >>>>>> isn’t seeing anything on the page and just goes to the status menu where >>>>>> I have cellular data, Wi-Fi and the clock. I opened a webpage from >>>>>> YouTube when I was in that app, and that loaded vine. I was able to see >>>>>> all the links, buttons and everything on the page. I’m just not able to >>>>>> see that in Safari now. Is there anything else I can try to fix this? >>>>>> Katie >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On Jan 6, 2022, at 12:03 PM, 'Jason White' via MacVisionaries >>>>>>> <[email protected]> wrote: >>>>>>> >>>>>>> >>>>>>>> On 5/1/22 20:47, Kathryn Zodrow wrote: >>>>>>>> I’ve been having some problems with Safari on my iPhone for like the >>>>>>>> last hour. I tried filling out a form on a website, and couldn’t >>>>>>>> select something. So I closed out of Safari and tried to open it >>>>>>>> again, but voiceover just gives me a blank screen. It’s like I can’t >>>>>>>> even look at the links or go to anew webpage at all. I had someone >>>>>>>> cited open the Disney webpage and he had no problem looking at the >>>>>>>> website. So I don’t know what’s going on. Not sure what happened. Can >>>>>>>> someone help me fix this? >>>>>>> Try using App Switcher to close Safari; then reopen it. If that doesn't >>>>>>> work, try restarting the phone. >>>>>>> >>>>>>> -- >>>>>>> The following information is important for all members of the Mac >>>>>>> Visionaries list. >>>>>>> >>>>>>> If you have any questions or concerns about the running of this list, >>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>> the owners or moderators directly rather than posting on the list >>>>>>> itself. >>>>>>> >>>>>>> Your Mac Visionaries list moderator is Mark Taylor. 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You can reach mark >>>>> at: [email protected] and your owner is Cara Quinn - you can reach Cara at >>>>> [email protected] >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/[email protected]/ >>>>> --- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/macvisionaries/3EF24DB8-0F94-4BAE-8CC1-B1E468707A60%40me.com. >>>>> >>>>> -- >>>>> The following information is important for all members of the Mac >>>>> Visionaries list. >>>>> >>>>> If you have any questions or concerns about the running of this list, or >>>>> if you feel that a member's post is inappropriate, please contact the >>>>> owners or moderators directly rather than posting on the list itself. >>>>> >>>>> Your Mac Visionaries list moderator is Mark Taylor. 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You can reach mark at: >>>> [email protected] and your owner is Cara Quinn - you can reach Cara at >>>> [email protected] >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/[email protected]/ >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/macvisionaries/7988BD07-48C2-414E-A7C7-CA217884119A%40swbell.net. >> >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. 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You can reach mark at: > [email protected] and your owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/1B4BE4CD-0A99-45AF-8AE9-55E9BFA8CD3F%40swbell.net. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. 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