Yes, it sounds like your student has Column View enabled, and you do not.
Actually, I much prefer Column View, but that is an individual choice.

Column View can be enabled/disabled by going to the Menu Bar > View, and 
pressing the Down Arrow until you get to Column View.  Now press the Enter key 
to either select (check) or deselect (uncheck) as you prefer.

As Herbie stated, make sure that your student has QuickNav turned off, or uses 
the VO modifier when navigating, after interacting with the Mailbox contents 
table.
Note:  With QuickNav turned off, the Mailbox contents table may be navigated 
without interacting with the table.  The same is true for the Mailbox list.

HTH.

- Brad -




On Jan 26, 2022, at 23:17, Herbie Allen <[email protected]> wrote:

Make sure use column layout is unchecked in the view menu. If quicknav is off, 
then she should be able to go through the mail list without interacting.

> On Jan 26, 2022, at 20:16, Holly Jensen <[email protected]> wrote:
> 
> Hi,
> 
> I am teaching a student how to access mail with Voiceover on her Mac. When 
> she interacts with the table that holds her mail messages, she gets this 
> table with a lot of columns. When I do it on my Mac, it only reads the 
> subject and then the preview. for the life of me, I cannot remember how I set 
> it up to do that, or if I even did. She is running OSX Big Sir. Any advice 
> would be appreciated.
> 
> Holly
> 
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