This fits with my experience as well. My sense is that the caliber of the people on the accessibility team has fallen substantially. I think they either used to hire people who already knew accessibility well, or trained the people they hired very well. It seems like now they just hire random people for that job and assume they can train them. I’ve been pretty unimpressed with some of my recent contacts with them. Cheers, Donna
> On May 20, 2022, at 9:23 AM, Jürgen Fleger <mailinglis...@fleger.net> wrote: > > I always send screen videos to the accessibility team and get back kind of > personalized very interested e-Mails. But sometimes my guess is it’s a > sighted person at the other end without much VoiceOver experiences. But > anyway since I send screen videos my bug reports are much more effective than > before. > > > >> Am 20.05.2022 um 16:09 schrieb Karen Lewellen <klewel...@shellworld.net>: >> >> speaking personally? >> My guess would be several people managing several things at the same time. >> I might add that my personal experiences with apple accessibility have been >> uniformly off the charts amazing...and I am far far far from an apple >> product user. >> My personal suggestion is this. >> If you can, after sending an email, follow up with a phone call, especially >> if you get a support ticket number. >> inform the accessibility agent that you know others have reported the same >> issue, seasoning just how important the problem is for people. >> Does that resonate? >> Karen >> >> >> >> On Fri, 20 May 2022, Anders Holmberg wrote: >> >>> Hi! >>> I actually sent a mail to the accessibility team about the unlabeled >>> buttons in messages ap when answering a message. >>> They replied to me and when they did it looked like this was something new >>> to them. >>> They wanted to investigate this issue. >>> But I know that at least Donna has sent mails to them. >>> So i am not sure if they get all mail we send to them or if they get so >>> much mail that some just gets deleted or something like that. >>> Hmm. Strange. >>> /A >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/macvisionaries/A82ADA0F-DAEA-472B-BF26-2FDA88375162%40pipkrokodil.se. >>> >>> >> > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/F5F493E9-2435-4502-825A-4781D049CD57%40fleger.net. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/EC03103A-5845-426D-8845-7FC6A19013D6%40me.com.
