Hi Lori, when I have this happen, I normally just call my voicemail directly 
and listen to it that way. It's just much easier. But the destination picker, 
would allow you to tap on it, and choose the speakerphone if you want it.
Joseph Hudson

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> On Aug 10, 2023, at 8:16 PM, Lorie McCloud <[email protected]> wrote:
> 
> I’m having trouble playing voicemail on my phone. it’s hard to hear either VO 
> or the message itself. I try to put it on speaker and that’s not happening 
> either. what’s playback destination? I’ve double tapped it before but it 
> doesn’t change anything or offer me any options. suggestions please.
> 
> thanks.
> Lorie
> 
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