Yes Donna, really a great review. Thanks a lot and
all the best
Jürgen

> Am 05.01.2024 um 07:13 schrieb M. Taylor <markthew...@gmail.com>:
> 
> Hello Donna,
> 
> This is an absolutely fabulous review.
> 
> Thank you ever so much for posting.
> 
> Mark
> 
> -----Original Message-----
> From: 'Donna Goodin' via MacVisionaries <macvisionaries@googlegroups.com> 
> Sent: Thursday, January 4, 2024 7:15 PM
> To: via MacVisionaries <Macvisionaries@Googlegroups.com>
> Subject: My review after spending two weeks with the Activator braille display
> 
> Hi all,
> 
> I have just spent the last two weeks demoing the Activator braille display, 
> and I thought I’d send my review in case anyone is interested.
> 
> There is a lot to love about this display.  Unfortunately, there were also 
> some things not to love.
> 
> The form factor is amazingly streamline, especially given all that it 
> contains.  It is slightly bigger than the braille displays most of us are 
> used to, but in large part, that is because the back portion contains the 
> folding qwerty keyboard.  On the right side is the magnetic strip, used for 
> connecting the smart dock.  On the left, farthest from you, is the USB port 
> for connecting it to a computer.  In front of that, closer to you, is the 
> on/off switch.  A long press of this button turns the unit on and off, while 
> a short press cycles it between menu, Smartdock, and USB modes.  On either 
> end of the top of the device are three buttons.  The top and bottom buttons 
> are up/down buttons, while the right middle button is Enter, and the left 
> middle button is back.  These buttons are all small, so the middle 
> buttons—Enter and Back—are identified with a raised line.  Starting in the 
> front of the unit, are the concave braille cells, as you would expect.  
> Behind those is the Perkins keyboard.  The one unique thing about this is 
> that there are actually three space bars, two below the braille keys, and one 
> in between the two groups of four.  And behind that is the qwerty keyboard.  
> All you have to do to use the qwerty keyboard is fold it back.  One of many 
> nice touches HelpTech added is that on the back of the qwerty keyboard there 
> are little feet on each side, with a small rubber strip on the bottom that 
> you can pull out to help keep the device stable,  They recommend that you not 
> use the qwerty keyboard in your lap, but I did with no problems.  You just 
> have to put the feet down, and position your legs so that they support the 
> device.  A lap desk would accomplish the same thing.  The qwerty keyboard was 
> comfortable to use, but you do have to stretch to reach it, sort of like you 
> do on the Mac, except it’s a slightly bigger stretch.  The newer units are 
> going to be shipping with a quieter keyboard, so at this time I can’t say 
> anything about what it is like to type on, as that will not be the same for 
> anyone who purchases a device moving forward.
> 
> The concave braille cells, in conjunction with the ATC (Active Tactile 
> Control) make reading very comfortable.  In my experience the ATC technology 
> works quite well, though it worked best when I read with one hand rather than 
> two.
> 
> It also worked very well as a display when paired with my Mac and my PC.  I 
> tested with JAWS on my PC, and on the Mac with Voiceover.  There is no need 
> to install drivers in either use case, you simply plug it in and it is 
> detected.  You can, of course, also pair it via bluetooth, with PC, Mac, or 
> phone.  It also works as external storage on the Mac, which was a great 
> bonus.  (The one problem connecting it to the Mac as external storage is that 
> the Mac will dump a bunch of junk files on the Activator.  That results in a 
> No Disk Room error, so you have to delete the junk files and reboot the unit 
> in order to use it after transferring files.  Kind of a pain, but you can 
> transfer files that way, if you don’t mind the cleanup.)  It did not work for 
> me as external storage on Windows, more on that later.
> 
> Now for the best part, the interface with the iPhone.  It is AMAZING!  You 
> slide the phone into the dock, connect the dock via the magnetic strip, and 
> it’s like you have one device that is essentially an iPhone with braille and 
> the keyboard of your choice.  You can access all your apps and files, and you 
> can move files back and forth from the Phone to the Activator.  There’s also 
> a shortcut on the Activator that you can use to access the apps you use most 
> often.  It really is very slick.  The only drawback, and this won’t be a 
> problem for everyone, is that in this configuration, it isn’t very portable.  
> The magnetic strip can’t support the dock and phone all by itself, so you 
> have to have it on a table or in your lap.  You could pick the whole thing up 
> and move it, you’d just need to make sure to support the dock while you did.
> 
> For those of you in the US, the Helptech dealer here is Dream Vision, and 
> they are *fabulous to work with.  The owner, Damian Pickering was great.  
> Their tech support is provided by Mike Tindall, who many of you may remember 
> from the old days of Freedom Scientific or HIMS.  He was extremely generous 
> with his time and support, even though I was only demoing the device.
> 
> Now for the minuses.  The only USBC port on the device is used to connect it 
> as a braille display.  There is no option to connect a thumb drive on the 
> unit.  There is one on the Smartdock, and you can use it to transfer files, 
> but in my personal opinion, there are situations where being able to transfer 
> files directly from a thumb drive without having to put together the whole 
> device/dock/phone ensemble would be handy.
> 
> Another huge minus is that currently the only way to update the firmware is 
> via HelpTech’s HTUpdate application.  That app only runs on a PC, so the only 
> way to update the unit is by connecting it to a PC.  Those who only own a Mac 
> would have no way to update the device.  I’m told that there is an alternate 
> method of updating under development, but it is not available yet.  In my 
> case, the same USB issue that prevents my PC from seeing the device as 
> external storage also keeps HTUpdate from running.  That left me with no way 
> to update, more on that in a minute.
> 
> Finally, it’s very clear that the Activator is intended for use with the 
> iPhone.  The firmware that supports the unit as a stand-alone device for 
> reading and such is not as robust as I would wish.  I’m not one of those who 
> wants full notetaker functionality.  But for example, there is no file 
> Manager.  When you open the Editor app, you are taken into a list of all 
> files the Editor can open.  You press on the one you want, and then have to 
> choose between a bunch of options, New, Edit, View and so on.  There is also 
> no way to close a file but stay in the editor.  To exit, you have to back out 
> of the file, and that takes you all the way back to the main menu.  Then to 
> go back into a file, you have to start the whole process all over again.  I 
> also wish there were more shortcut keys.  For example, I often find it useful 
> to be able to check the time while in a file.  To do that, you have to exit 
> the Editor, open the Clock, and press Enter on Display time, and then go back 
> into the Editor and reopen your file.  The same is true for checking battery 
> level. You have to exit the Editor, type I for Info, B for battery, then 
> press enter.  Then to go back to your file, you back out of the battery info, 
> and repeat the process I described above to go back into your file in the 
> editor.  These are kind of small things, but they make overall use of the 
> Activator as a stand-alone device a little more cludgy.
> 
> Lastly, Angie’s question about what happens when the iPhone transitions to 
> USBC was an important one.  Helptech is addressing it, but there are still 
> some unknowns.  The new dock is being developed, but no information—including 
> price—is yet available.  So anyone who purchases now will have to figure out 
> how they want to deal with that transition.
> 
> Now for a cautionary tale, applicable to anyone who deals with Windows 11.  
> As I’ve mentioned I wasn’t able to get the PC software that accompanies the 
> Activator to work, and I was unable to get the Activator to function as a 
> mass storage device.  All of us—me and the US dealer Dream Vision thought it 
> was a problem with my USB not working properly.  We’ve been trying to 
> troubleshoot these issues since the week before Christmas, with no luck.  
> Finally yesterday, I broke down and called the Microsoft Accessibility 
> Helpdesk.  I was on the phone with one of their techs for nearly an hour, and 
> we got nowhere.  The ticket was escalated, and today I heard back from 
> Microsoft.  Turns out my problems were the result of a known issue with USB 
> and Windows 11.  The only solution?  Wait for Microsoft to release a fix. 
> (Heavy sigh.) I’m writing this paragraph because it’s relevant to the 
> Activator, but also to caution anyone who might be contemplating upgrading to 
> Windows 11 to think about holding off as long as you can.  The issue impacts 
> a number of USB uses, not just Braille displays, so you could find yourself 
> unable to access some peripheral that you can still use under Windows 10.  In 
> my experience, it seems to primarily impact external storage devices other 
> than thumb drives.
> 
> So, to sum up, it’s a *very* cool device, but right now there are a lot of 
> aspects of it that are up in the air.  Given the price point, I have decided 
> to hold off until some of this gets resolved.  Just a reminder, I was testing 
> for myself, not for the blind community at large, so YMMV.  I hope some find 
> this info helpful, or at least interesting. :) Cheers, Donna
> 
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