The Apple TV 4k which is connected to my TV is always powered off when I am done watching content. Restarting also has no effect.

   I cannot watch any TV show or movies but strangely, can play my music.

From E.T.'s Keyboard...
Reality.sys corrupted. Universe halted.  Reboot(Y/N) ?

My e-Mail:
[email protected]

On 6/22/2025 4:12 PM, 'Eileen Scrivani ' via MacVisionaries wrote:
I don't know for certain if this may help, but sometimes after doing an ios 
update on my Apple TV I then find restart and click on it. I don't do it that 
often, but seem to recall you'll be brought back to the main menu screen or 
what ever its called after the system restarts. You should then be able to 
swipe around to your TV apps.

HTH.

Eileen

-----Original Message-----
From: 'E.T.' via MacVisionaries <[email protected]>
Sent: Sunday, June 22, 2025 5:44 PM
To: MacVisionaries <[email protected]>
Subject: Apple TV Issues

Hello,
     After having redownloaded some purchased media, I am unable to watch 
content on the Apple TV 4k.

     First dialog tells me "unable to process this request". I started seeing 
this after the most recent tvOS update.

     The second dialog tells me "authorization is required". I have signed out 
and back in my account n a couple times on the Mac. Also did the authorization a couple 
times. No effect.

     All this after redownloading hidden purchases. What could be at fault here?

  From E.T.'s Keyboard...
Reality.sys corrupted. Universe halted.  Reboot(Y/N) ?

My e-Mail:
[email protected]

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