Having had this problem I contacted iTunes support through the Apple site to no 
avail. The then called Apple directly, explained the situation and with their 
help redeem a $50 iTunes gift card. HTH

Sent from the iPad I wish I had

On Jun 10, 2010, at 5:44 AM, Donna Goodin <[email protected]> wrote:

> Hi Hai,
> 
> Well, I guess I'm glad I'm not the only one. :)  I feel your pain about the 
> money, mine was actually a $50 card.  I'm going back to Best Buy tonight, to 
> see if there's anything they can do.  I'll let you know.
> Best,
> Donna
> On Jun 10, 2010, at 11:23 AM, Hai Nguyen wrote:
> 
>> Good morning Donna, 
>> I too have had a similar issue. My wife scratched the sticker off of an 
>> iTunes gift card and we were unable to read the numbers, which was really 
>> disappointing as this was a card for $25. We also tried typing in the serial 
>> number, which was not recognized. If anyone has thoughts on how to go about 
>> resolving this problem, I'd really appreciate ideas.
>> tia
>> Hai
>> 
>> On Jun 9, 2010, at 8:01 PM, Donna Goodin wrote:
>> 
>>> Hi all,
>>> 
>>> Has anyone ever had problems retrieving the number on an itunes card?  My 
>>> husband just scratched the strip on the back, but can't read the number.
>>> Thanks,
>>> Donna
>>> 
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