I'm very surprised that you had this issue with them! It's very unlike Apple not to go above and beyond to help their customers! I'm really sorry to hear you had such a negative experience, and, like you, I'm really surprised. I hope that you can get the iPhone pre-ordered somehow! Olivia "Innovation distinguishes between a leader and a follower" Steve Jobs
On Jun 16, 2010, at 3:10 PM, Andy Lane wrote: > Hi there Olivia, No I agree, I haven't completely lost my faith in > Apple but I am disappointed. What this shows is that they didn't test > Safari with voiceover, if they had, they would have found the issues. > I tried to get the app from the app store to order the iphone 4 but it > isn't available in the UK. or at least it wasn't when I searched for > it. I wouldn't have had any problem what so ever however they still > haven't helped out after an hour on the phone tonight as my local > store ran out of pre order iphones while I was struggling with > Safari. If they had said oh sorry about the issues with safari we > will pop you on the pre order list as we can see you were making an > effort to order for 2 hours, that would have been very different. > Instead of being on this forum feeling let down by Apple I would be > here saying Wow guys guess what Apple did today. They screwed up but > they went a long way and made a huge effort to help out with the > shortcomings of the untested software. Do you think i'm being harsh > on them??? I'm not saying i'm not. I'm asking you. All I know is I > can't access a few websites I use a lot, I haven't got an iphone 4 pre > ordered and Apple didn't do anything to try to make things right for > me. I have spent almost £6000 with them in a year and I just worry > that if they didn't test safari before pushing it out this may be a > sign of things to come. Probably not the case, it is just not what I > hoped for from them. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
