Hi Courtney,
I don't think that you need to supply a serial number if you purchased
a retail version of IWork '09. It's only if you downloaded a trial
version, and then try to update that with a purchase, that a serial
number is required. Here's the link to the Apple Support document
titled "iWork '09: Serial number not required for installation of
retail boxes" that describes this:
http://support.apple.com/kb/HT3396
It also says: "Note: If you are using the trial version of iWork '09
and then purchase a retail box, you will not need a serial number.
Install iWork from the disc that came with your retail box to begin
using your fully-functional version of iWork '09."
What happens if you just proceed with the install from the DVD? You
should just be able to use the applications.
Cheers,
Esther
On Jul 12, 2010, Courtney Curran wrote:
Hi,
I ordered Iwork from Amazon, but when I installed it with the DVD,
it's asking for a serial number. The person who was helping me saw a
number on the box and a number on the DVD. Which one should I use? I
tried to register it with Apple thinking that might be the problem,
but I didn't get an Email. Any help would be greatly appreciated.
Courtney
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